Customer Rating: 
Summary: Still waiting
Comment: From a purchase stand point, there has never been any problems with Logitech. Over all I have been very satisfied with Logitech, they provide affordability without having to sacrafice technology. But, when it comes to the 1000, I expected alot more that it had to offer. Basic programing is simple and if basic programming is all you look to do, the Harmony is really sharp with the color LCD, but when I decided to combine some advanced operations, the Harmony really showed its true colors. Out of the box, my computer would not read the remote correctly, it was only after a week of trying on and off for hours at a time, and four or five customer service reps later, that I was able to get the remote to operate my electronics. There has been program updates which have helped alot, but the real problem that I personal have is that I have a Philips HD TV and a Philips HD all in one theater system. When I try to turn one on seperately, they both turn off, or the one that was off, turns on...etc. Honestly the remote has been collecting dust for the past month, because with my work scheadule, I don't have hours to talk to a customer service rep (who is reading off a screen)try to fix my problems. Objectively, I know that all of my electronics are very new (08' models) so there is going to be some lag, for Logitech to come up with some patches for the program. I look forward to when everything will work correctly. So as I said, if you just want to consolodate your different brand remotes, the harmony will do fine, but don't try to get to fancy, becuase you are going to have to devote hours to get it to work.
Customer Rating:
Summary: Easy to operate but a challenge to configure properly
Comment: Pros:
- Easy to operate.
- Nice touch screen display
Cons:
- A challenge to setup to control multiple audio/video devices simultaneously.
My setup: CableVision DVR (Hi-Def), Sharp Aquous LCD TV, Panasonic DVD/DVR player/recorder.
Customer Rating:
Summary: great remote from harmony
Comment: harmony 1000 works very well i found it very easy to down load and i am not a computer guy.only had one problem it locked up 3 times i took the battery out put back works ok.the down side you have to go to harmony
and down load manual.like i said i am not a computer guy but i got every thing work.
jerry
Customer Rating:
Summary: Super Duper Excellent (Love the product)
Comment: This is the best Universal Remote that I've have ever owed. I would recommend that you get this product. At first it's hard but after you read the instructions you will get it!!!
Customer Rating:
Summary: harmony remote is loaded with flaws
Comment: I spent 11,000 on a system from bestbuy
They cannot fix the harmony problem
They are not willing to fess up to the issue with this remote
I am presently working on a class action lawsuit to wake bestbuy up
Summary: Still waiting
Comment: From a purchase stand point, there has never been any problems with Logitech. Over all I have been very satisfied with Logitech, they provide affordability without having to sacrafice technology. But, when it comes to the 1000, I expected alot more that it had to offer. Basic programing is simple and if basic programming is all you look to do, the Harmony is really sharp with the color LCD, but when I decided to combine some advanced operations, the Harmony really showed its true colors. Out of the box, my computer would not read the remote correctly, it was only after a week of trying on and off for hours at a time, and four or five customer service reps later, that I was able to get the remote to operate my electronics. There has been program updates which have helped alot, but the real problem that I personal have is that I have a Philips HD TV and a Philips HD all in one theater system. When I try to turn one on seperately, they both turn off, or the one that was off, turns on...etc. Honestly the remote has been collecting dust for the past month, because with my work scheadule, I don't have hours to talk to a customer service rep (who is reading off a screen)try to fix my problems. Objectively, I know that all of my electronics are very new (08' models) so there is going to be some lag, for Logitech to come up with some patches for the program. I look forward to when everything will work correctly. So as I said, if you just want to consolodate your different brand remotes, the harmony will do fine, but don't try to get to fancy, becuase you are going to have to devote hours to get it to work.
Customer Rating:
Summary: Easy to operate but a challenge to configure properly
Comment: Pros:
- Easy to operate.
- Nice touch screen display
Cons:
- A challenge to setup to control multiple audio/video devices simultaneously.
My setup: CableVision DVR (Hi-Def), Sharp Aquous LCD TV, Panasonic DVD/DVR player/recorder.
Customer Rating:
Summary: great remote from harmony
Comment: harmony 1000 works very well i found it very easy to down load and i am not a computer guy.only had one problem it locked up 3 times i took the battery out put back works ok.the down side you have to go to harmony
and down load manual.like i said i am not a computer guy but i got every thing work.
jerry
Customer Rating:
Summary: Super Duper Excellent (Love the product)
Comment: This is the best Universal Remote that I've have ever owed. I would recommend that you get this product. At first it's hard but after you read the instructions you will get it!!!
Customer Rating:
Summary: harmony remote is loaded with flaws
Comment: I spent 11,000 on a system from bestbuy
They cannot fix the harmony problem
They are not willing to fess up to the issue with this remote
I am presently working on a class action lawsuit to wake bestbuy up
Logitech Harmony 1000 Advanced Universal Remote (Silver) Reviews: Page 14 of 58
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