Customer Rating: 
Summary: Very cool remote, setup for working perfect required though....
Comment: I purchased this product not too long ago, maybe a week or so, and I really like it. The remote is simple to set up using their software but it won't get everything working perfectly. To get all the controls that you're used to having you have to customize the buttons on this, so it does require somewhat of a technological knowledge.
But this ability to customize it makes it great because you can make any button on the remote do what you want it to(with the exception of the very bottom 2 which are picture mode and sound mode I think which the system won't let you configure).
But for those who complain about it not being compatible with older components just don't know how to "teach" the remote to do functions...or don't have their original/current working remote. You can teach the remote to learn, store and mimic any other IR signal. So if you have a current remote that's not in there then you can program the remote to duplicate the IR signal. The remote has an IR receiver at the top end and the bottom end, which the bottom end is the one you point your old remote at to teach the 550 new signals.
The only bad thing I have found so far is that you can not fully customize the remotes functions or the activities functions. You can't set up the remote to use an activity without it turning on the tv so if you already have the tv on then you have to go to devices and press an extra 3 buttons or so.
Overall, I'm very satisfied with the remote. 4.5 of 5. -dw
Customer Rating:
Summary: An elegant and beautifully implemented concept
Comment: As a first-time Harmony owner, I am amazed at how easily and seamlessly I was able to configure a relatively complicated AV system with the Model 550.
Following the directions in the package, I was quickly able to install the software in Mac OS X, then use it to access the online database and begin to configure the system. Even my relatively obscure, tweaky CEC CD player was listed, and also the IR4PS3 infrared remote solution for my Play Station 3 BD player. However, my new Vecteur integrated amp wasn't there, and this prompted a call to tech support.
The Level 1 tech instructed me to finish the initial download to the 550, test it out, then call back to get a Level 2 tech to get the Vecteur settings working properly. I had to spend about 15 minutes on hold on the call back, but once I got through, the L2 tech patiently and competently walked my through a trial and error process to get everything working perfectly. (He even found a configuration for my Vecteur that someone else had come up with, and lo and behold, it worked, programmed in a way that is superior to the manufacturer's own remote!)
I couldn't be happier with this setup. The Activities paradigm is absolutely brilliant, instantly performing multiple complex configurations in response to simple commands (Watch TV, Play DVD, Listen to CDs, etc.). I have a Samsung LCD TV but have experienced none of the problems others have described, nor did I have issues with use of the software, either locally or on the web. Perhaps these are things that Logitech has addressed over time. The buttons are a bit small, but well laid out, and I find this a minor tradeoff against the bonus of a smaller, more convenient and comfortable remote size. The viewing angle on the LCD screen could be wider, but this is also a minor issue for me. At the current price, this remote, which affords access to the excellent Harmony online system, is an incredible bargain!
Equipment controlled:
Samsung LN52A650 LCD TV
Motorola DCT6200 digital cable box
Sony PS3 Blue Ray player (via IR4PS3)
C.E.C. TL51XR CD player
Toshiba M782 VCR
Vecteur Ai4 integrated amp
Customer Rating:
Summary: The remote Bateman would use!
Comment: This is a great remote. It controls everthing in my house, from my stereo to my computer. The software to get everthing setup is easy to use and doesnt take much time to tweek.Logitech Harmony 550 Universal Remote Buy it before the Riddler does.
Customer Rating:
Summary: Great Universal Remote
Comment: This remote makes configuration very easy and is worth it for the Amazon price. The downside is that the keys are small and so are suited for the younger generation that is used to text messaging with small keys. Logitech has a model with larger keys if you want to add to the cost.
Customer Rating:
Summary: Amazing, Simple, Easy to use.
Comment: To put it simply this is the best remote I have ever used.
It took about 30 minutes to get everything working the way I wanted (for some reason anytime I choose other video game system it wanted to add my HP PC in the mix and would not allow me to remove it) also had an issue with my Rosewill switcher.
So I basically lied to the system said it was a x360 and it turns everything on except the ps3 (I am working on getting that dongle to get it to broadcast a ir signal)
The Rosewill switcher was a bit more problemmatic, I had to tell the software what buttons existed on it and sync the remote with it after fumbling with it for a bit it finally began to work.
From what I can tell on the remote it seems to have a motion sensor hence why the screen comes on mysteriousily?
One other minor issue but not really the remotes fault, when I use the remote with my media center pc if my laptop is in the room as well it will also turn it on.
The signal on this thing is pretty good too, it seems to have a wide range and doesn't need to be pointed at each device.
Would be nice if the remote could be turned off rather then going into a power save mode...but still for $50 and replacing 7 remotes = WIN
Summary: Very cool remote, setup for working perfect required though....
Comment: I purchased this product not too long ago, maybe a week or so, and I really like it. The remote is simple to set up using their software but it won't get everything working perfectly. To get all the controls that you're used to having you have to customize the buttons on this, so it does require somewhat of a technological knowledge.
But this ability to customize it makes it great because you can make any button on the remote do what you want it to(with the exception of the very bottom 2 which are picture mode and sound mode I think which the system won't let you configure).
But for those who complain about it not being compatible with older components just don't know how to "teach" the remote to do functions...or don't have their original/current working remote. You can teach the remote to learn, store and mimic any other IR signal. So if you have a current remote that's not in there then you can program the remote to duplicate the IR signal. The remote has an IR receiver at the top end and the bottom end, which the bottom end is the one you point your old remote at to teach the 550 new signals.
The only bad thing I have found so far is that you can not fully customize the remotes functions or the activities functions. You can't set up the remote to use an activity without it turning on the tv so if you already have the tv on then you have to go to devices and press an extra 3 buttons or so.
Overall, I'm very satisfied with the remote. 4.5 of 5. -dw
Customer Rating:
Summary: An elegant and beautifully implemented concept
Comment: As a first-time Harmony owner, I am amazed at how easily and seamlessly I was able to configure a relatively complicated AV system with the Model 550.
Following the directions in the package, I was quickly able to install the software in Mac OS X, then use it to access the online database and begin to configure the system. Even my relatively obscure, tweaky CEC CD player was listed, and also the IR4PS3 infrared remote solution for my Play Station 3 BD player. However, my new Vecteur integrated amp wasn't there, and this prompted a call to tech support.
The Level 1 tech instructed me to finish the initial download to the 550, test it out, then call back to get a Level 2 tech to get the Vecteur settings working properly. I had to spend about 15 minutes on hold on the call back, but once I got through, the L2 tech patiently and competently walked my through a trial and error process to get everything working perfectly. (He even found a configuration for my Vecteur that someone else had come up with, and lo and behold, it worked, programmed in a way that is superior to the manufacturer's own remote!)
I couldn't be happier with this setup. The Activities paradigm is absolutely brilliant, instantly performing multiple complex configurations in response to simple commands (Watch TV, Play DVD, Listen to CDs, etc.). I have a Samsung LCD TV but have experienced none of the problems others have described, nor did I have issues with use of the software, either locally or on the web. Perhaps these are things that Logitech has addressed over time. The buttons are a bit small, but well laid out, and I find this a minor tradeoff against the bonus of a smaller, more convenient and comfortable remote size. The viewing angle on the LCD screen could be wider, but this is also a minor issue for me. At the current price, this remote, which affords access to the excellent Harmony online system, is an incredible bargain!
Equipment controlled:
Samsung LN52A650 LCD TV
Motorola DCT6200 digital cable box
Sony PS3 Blue Ray player (via IR4PS3)
C.E.C. TL51XR CD player
Toshiba M782 VCR
Vecteur Ai4 integrated amp
Customer Rating:
Summary: The remote Bateman would use!
Comment: This is a great remote. It controls everthing in my house, from my stereo to my computer. The software to get everthing setup is easy to use and doesnt take much time to tweek.Logitech Harmony 550 Universal Remote Buy it before the Riddler does.
Customer Rating:
Summary: Great Universal Remote
Comment: This remote makes configuration very easy and is worth it for the Amazon price. The downside is that the keys are small and so are suited for the younger generation that is used to text messaging with small keys. Logitech has a model with larger keys if you want to add to the cost.
Customer Rating:
Summary: Amazing, Simple, Easy to use.
Comment: To put it simply this is the best remote I have ever used.
It took about 30 minutes to get everything working the way I wanted (for some reason anytime I choose other video game system it wanted to add my HP PC in the mix and would not allow me to remove it) also had an issue with my Rosewill switcher.
So I basically lied to the system said it was a x360 and it turns everything on except the ps3 (I am working on getting that dongle to get it to broadcast a ir signal)
The Rosewill switcher was a bit more problemmatic, I had to tell the software what buttons existed on it and sync the remote with it after fumbling with it for a bit it finally began to work.
From what I can tell on the remote it seems to have a motion sensor hence why the screen comes on mysteriousily?
One other minor issue but not really the remotes fault, when I use the remote with my media center pc if my laptop is in the room as well it will also turn it on.
The signal on this thing is pretty good too, it seems to have a wide range and doesn't need to be pointed at each device.
Would be nice if the remote could be turned off rather then going into a power save mode...but still for $50 and replacing 7 remotes = WIN
Logitech Harmony 550 Universal Remote Reviews: Page 10 of 120
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