Customer Rating: 
Summary: gets the job done in ease
Comment: this is my first high end universal remote so i don't have anything to compare it to, but i can't imagine operations being any easier elsewhere. you just touch one single button if you want to watch tv, a dvd, listen to the radio, etc... you don't have to fiddle around switching all the setting on your receiver, then your tv, then the cd player, etc... easy to read and depress buttons as well.
Customer Rating:
Summary: works like a charm
Comment: great product, replaced 4 of my remotes and simplified everything. Only thing that bothers me a little is when I have to hold the remote for 10-15 secs sometimes since I have too many devices to turn on and switch to.
Customer Rating:
Summary: Very capable with a couple of small hiccups
Comment: I ordered this a month ago. Programmed it and everything seemed to be going swimmingly. But then it started developing hiccups. Setting to watch a DVD puts my TV on the wrong video input intermittently. Sometimes it does not change my video input at all. In addition, there could be better Media Center PC compatibility as there is no way to wake it from a sleeping state without using the Microsoft remote. Logitech simply wont do it.
And at times the channel number buttons are hard to press. Other than that the remote is very logically laid out and it is easy to find the right key. I also like the fact that it seems to know when I am near and light up in the dark. Kind of spooky and cool at the same time.
It has issues that are only small annoyances and do not outweigh the benefits of not having 5 different remotes on my coffee table.
Customer Rating:
Summary: Mixed feelings about the performance of the remote
Comment: I've been using the remote for several weeks and have mixed feelings about its performance. Overall, I like that fact that my remote clutter has gone down, but I've had to contact customer support several times to get the remote settings fine-tuned to my setup.
The software that came with the remote does not contain some of the advanced controls that are available to the tech consultants at Logitech. Another complaint I have is that the software is overly complicated in some areas when you go beyond the "wizard" setup, and could use some usability enhancements.
Customer Rating:
Summary: Better than expected
Comment: I'd first purchased this remote because the remote I'd used previously for my receiver was now to old to control my Samsung LCD, and none of them controled the mac mini I use for my media center controller. Some of you may know that the mac mini controller's responsiveness and range also leave much to be desired. Enter the Logitech Harmony remote...
While it is strange that the process to configure the remote is online, it does make sense. They have just about every device imaginable, and the way it's configured to do actions makes lots of sense in switching from different "contexts" (playing games, watching tv, etc). I'd feared that it would be too user friendly and I wouldn't be able to get under the hood a bit and do my own button configuration, not so.
The remote and it's software let you take as much or as little command as you'd like in configuring it. So you can just get it working in about 10 mins first, and then you can tinker after if you like. This is was definately a worthwhile and recommended purchase.
Summary: gets the job done in ease
Comment: this is my first high end universal remote so i don't have anything to compare it to, but i can't imagine operations being any easier elsewhere. you just touch one single button if you want to watch tv, a dvd, listen to the radio, etc... you don't have to fiddle around switching all the setting on your receiver, then your tv, then the cd player, etc... easy to read and depress buttons as well.
Customer Rating:
Summary: works like a charm
Comment: great product, replaced 4 of my remotes and simplified everything. Only thing that bothers me a little is when I have to hold the remote for 10-15 secs sometimes since I have too many devices to turn on and switch to.
Customer Rating:
Summary: Very capable with a couple of small hiccups
Comment: I ordered this a month ago. Programmed it and everything seemed to be going swimmingly. But then it started developing hiccups. Setting to watch a DVD puts my TV on the wrong video input intermittently. Sometimes it does not change my video input at all. In addition, there could be better Media Center PC compatibility as there is no way to wake it from a sleeping state without using the Microsoft remote. Logitech simply wont do it.
And at times the channel number buttons are hard to press. Other than that the remote is very logically laid out and it is easy to find the right key. I also like the fact that it seems to know when I am near and light up in the dark. Kind of spooky and cool at the same time.
It has issues that are only small annoyances and do not outweigh the benefits of not having 5 different remotes on my coffee table.
Customer Rating:
Summary: Mixed feelings about the performance of the remote
Comment: I've been using the remote for several weeks and have mixed feelings about its performance. Overall, I like that fact that my remote clutter has gone down, but I've had to contact customer support several times to get the remote settings fine-tuned to my setup.
The software that came with the remote does not contain some of the advanced controls that are available to the tech consultants at Logitech. Another complaint I have is that the software is overly complicated in some areas when you go beyond the "wizard" setup, and could use some usability enhancements.
Customer Rating:
Summary: Better than expected
Comment: I'd first purchased this remote because the remote I'd used previously for my receiver was now to old to control my Samsung LCD, and none of them controled the mac mini I use for my media center controller. Some of you may know that the mac mini controller's responsiveness and range also leave much to be desired. Enter the Logitech Harmony remote...
While it is strange that the process to configure the remote is online, it does make sense. They have just about every device imaginable, and the way it's configured to do actions makes lots of sense in switching from different "contexts" (playing games, watching tv, etc). I'd feared that it would be too user friendly and I wouldn't be able to get under the hood a bit and do my own button configuration, not so.
The remote and it's software let you take as much or as little command as you'd like in configuring it. So you can just get it working in about 10 mins first, and then you can tinker after if you like. This is was definately a worthwhile and recommended purchase.
Logitech Harmony 550 Universal Remote Reviews: Page 6 of 120
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