Customer Rating: 
Summary: Excellent product - Worth the money !!
Comment: I am very much happy that I dont need to handle multiple remotes. This is a great product and I am totally satisfied with the way it handles multiple devices.
Customer Rating:
Summary: The Solution
Comment: For about $60 you can get all those remotes off your coffee table. This model, near the bottom of the Harmony line of remotes, does the trick. I always have had trouble programming remotes, but this Logitech product works by downloading the programming from the Web after setting it up properly. There are also substantial, effective troubleshooting procedures. The only think I don't like about this product is that the visual representation of some controls is only so-so, a small LCD screen. The more expensive products in this line have fancier read-outs that probably work better.
Customer Rating:
Summary: Maybe the Harmony for Xbox would be better
Comment: The Harmony 550 lived up to expectations. But it took a while to really tweak it until you are fully satisfied with it. The Logitech database is a good place to start getting the device working. Thereafter you can make the remote 'learn' commands from your old remote if needed.
I would have gotten the harmony for xbox if i had known that it works on the same database as the harmony 550. A bit plus point is the four colour buttons which are often used in many on screen menus.
The white colour is also much more appealing.
Customer Rating:
Summary: Harmony 550 remote
Comment: I have used the Logitech Harmony 550 Universal Remote for about one month. I have a mix of brands for audio and video systems that are about 10 years old. Online set up of the remote was easy for anyone with average or better computer skills. So far the remote has worked without a problem.
My only complaint would be with the size and position of the buttons. The buttons are close enough together that it is difficult to push some of the buttons only one button at a time unless you have small fingers. Also some buttons do not seem to be in the most logical positions; but you get use to that after a while.
Customer Rating:
Summary: Frustrating Setup, Wonderful in Use.
Comment: I got the Harmony 550 to control my Samsung LCD TV, HD TiVo, and Samsung Blu-Ray player. All of this equipment is brand new and supported by the Harmony 550 remote. After some initial setup frustrations, I'm happy to report I've been using the Harmony 550 for four days now without issue on any of my components. Perhaps more importantly, the remote allows my wife to easily control all of our new equipment without having to really learn anything about how it is all set up.
Setting up the remote was not as intuitive as it really should have been. I'm computer savvy and was helped by being able to understand what it was the software was trying to coax out of me or the original remotes at every step. The software is easy enough to use, but the process it takes you through seems a bit cumbersome. It tries to guess at all of the activities you want given all of your components, butI think this step probably hurts more than it helps. I'd rather just start with a clean slate of activities that I select myself. In my first two attempts, I was unable to create a "Listen to Music" activity that didn't also want to turn the TV on. This should be simple to do, and I imagine it's possible, but I wasn't able to easily and quickly figure it out.
The default mappings for my devices were pretty sufficient. I changed a few of them on the TiVo HD (most notably moving thumbs up and thumbs down to the up and down arrows - their logical location). I shuffled any of the controls that were relegated to the LCD so that the ones I use most often are on the first page. I still have a bit of shuffling I'd like to do, but all of the critical functions are covered.
Using the remote is a breeze. I don't have to worry about what input my equipment is hooked up to. I don't have to worry about which control handles the volume for my Blu-Ray player. I haven't had to use the "Help" button once. My TV supports discrete IR codes - remote codes that tell it "power on" and "power off" instead of simply "toggle power." The same goes for switching inputs - my TV can be told "switch to HDMI2" rather than having to scroll through each input to get there. When using a remote like the Harmony, this leads to fewer sync issues. The Harmony will work if it has only toggle and cycle controls but you may find yourself using the "Help" button a bit more to synchronize components.
I have a few minor gripes with the remote itself. It's difficult at first to distinguish between the respective channel and volume controls as they are flush with the face of the remote and have no space between them. Those buttons, along with the navigational circle and the "OK" button, are a little loud when pressed. They give off an audible click noise that I really wish they didn't. The other buttons are as quiet as they should be, though.
Overall, the remote gets 4 stars. Setting it up is more complicated than it really should be and may lead to a bit of frustration, but this is a one time thing for most users. Once setup the remote works wonderfully and indistinguishably from the original remotes.
Summary: Excellent product - Worth the money !!
Comment: I am very much happy that I dont need to handle multiple remotes. This is a great product and I am totally satisfied with the way it handles multiple devices.
Customer Rating:
Summary: The Solution
Comment: For about $60 you can get all those remotes off your coffee table. This model, near the bottom of the Harmony line of remotes, does the trick. I always have had trouble programming remotes, but this Logitech product works by downloading the programming from the Web after setting it up properly. There are also substantial, effective troubleshooting procedures. The only think I don't like about this product is that the visual representation of some controls is only so-so, a small LCD screen. The more expensive products in this line have fancier read-outs that probably work better.
Customer Rating:
Summary: Maybe the Harmony for Xbox would be better
Comment: The Harmony 550 lived up to expectations. But it took a while to really tweak it until you are fully satisfied with it. The Logitech database is a good place to start getting the device working. Thereafter you can make the remote 'learn' commands from your old remote if needed.
I would have gotten the harmony for xbox if i had known that it works on the same database as the harmony 550. A bit plus point is the four colour buttons which are often used in many on screen menus.
The white colour is also much more appealing.
Customer Rating:
Summary: Harmony 550 remote
Comment: I have used the Logitech Harmony 550 Universal Remote for about one month. I have a mix of brands for audio and video systems that are about 10 years old. Online set up of the remote was easy for anyone with average or better computer skills. So far the remote has worked without a problem.
My only complaint would be with the size and position of the buttons. The buttons are close enough together that it is difficult to push some of the buttons only one button at a time unless you have small fingers. Also some buttons do not seem to be in the most logical positions; but you get use to that after a while.
Customer Rating:
Summary: Frustrating Setup, Wonderful in Use.
Comment: I got the Harmony 550 to control my Samsung LCD TV, HD TiVo, and Samsung Blu-Ray player. All of this equipment is brand new and supported by the Harmony 550 remote. After some initial setup frustrations, I'm happy to report I've been using the Harmony 550 for four days now without issue on any of my components. Perhaps more importantly, the remote allows my wife to easily control all of our new equipment without having to really learn anything about how it is all set up.
Setting up the remote was not as intuitive as it really should have been. I'm computer savvy and was helped by being able to understand what it was the software was trying to coax out of me or the original remotes at every step. The software is easy enough to use, but the process it takes you through seems a bit cumbersome. It tries to guess at all of the activities you want given all of your components, butI think this step probably hurts more than it helps. I'd rather just start with a clean slate of activities that I select myself. In my first two attempts, I was unable to create a "Listen to Music" activity that didn't also want to turn the TV on. This should be simple to do, and I imagine it's possible, but I wasn't able to easily and quickly figure it out.
The default mappings for my devices were pretty sufficient. I changed a few of them on the TiVo HD (most notably moving thumbs up and thumbs down to the up and down arrows - their logical location). I shuffled any of the controls that were relegated to the LCD so that the ones I use most often are on the first page. I still have a bit of shuffling I'd like to do, but all of the critical functions are covered.
Using the remote is a breeze. I don't have to worry about what input my equipment is hooked up to. I don't have to worry about which control handles the volume for my Blu-Ray player. I haven't had to use the "Help" button once. My TV supports discrete IR codes - remote codes that tell it "power on" and "power off" instead of simply "toggle power." The same goes for switching inputs - my TV can be told "switch to HDMI2" rather than having to scroll through each input to get there. When using a remote like the Harmony, this leads to fewer sync issues. The Harmony will work if it has only toggle and cycle controls but you may find yourself using the "Help" button a bit more to synchronize components.
I have a few minor gripes with the remote itself. It's difficult at first to distinguish between the respective channel and volume controls as they are flush with the face of the remote and have no space between them. Those buttons, along with the navigational circle and the "OK" button, are a little loud when pressed. They give off an audible click noise that I really wish they didn't. The other buttons are as quiet as they should be, though.
Overall, the remote gets 4 stars. Setting it up is more complicated than it really should be and may lead to a bit of frustration, but this is a one time thing for most users. Once setup the remote works wonderfully and indistinguishably from the original remotes.
Logitech Harmony 550 Universal Remote Reviews: Page 7 of 120
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