Customer Rating: 
Summary: As advertised...AWESOME!!!!!!!
Comment: Wanted to avoid the high cost of a hard wired remote extender. I paid $150.00 to set up the home theater in my family room with a hard wire system. This seemed too good to be true! State of the art remote and wireless RF extender? I was ready to pay $399.00 at Ultimate Electronics...paid half on-line.
Set up was a little complicated but the system works beautifully. A++++
Thank you Logitech! :-)
Customer Rating:
Summary: Harmony Universal Remote
Comment: This is a great remote. It takes the place of 6 remotes I was using & it could do 15. It drives my wife a little less crazy.
Customer Rating:
Summary: All you could want
Comment: Not only is the product everything that it purports to be but the customer service was fantastic. I had a problem with my old BOSE surround sound, which uses RF not IR and the customer service people downloaded additional software to make it work. It is easy to use and feels good to to the touch as well.
Customer Rating:
Summary: Good idea, but poor quality product
Comment: Logitech Harmony 890 Advanced Universal Remote Control
The Logitech Harmony universal remote seems like an excellent idea; we were able to program easily, and there are many choices for the components one can set up with this universal remote. It took only a short time to link the remote with our Sony receiver, the DVD player, the DirectTV receiver and TIVO.
However, since we set it up, it has not been compatible with TIVO, and hence we are no longer able to successfully record programs via TIVO. Despite reprogramming it several times, it does not send the correct signals to TIVO to switch to the right mode, and hence TIVO is not recording as it should.
Then after a few weeks of sub-optimal performance, the remote itself failed (hardware); some of the buttons are now sticking so they send a continual feed to the unit, and then it locks up. The quality assurance process on this product was obviously inadequate. To have hardware failure after only a few weeks speaks poorly to the quality overall.
We will be asking for our money back. At a price point of $160-$200, one would expect much better performance. Logitech has not yet ironed out the problems with this remote, and needs better quality assurance.
Customer Rating:
Summary: Perfect Remote
Comment: I own 2 of these now, and have one for my main theater downstairs, and one for the master bedroom. It controls everything perfectly. I was able to hide away most of my components and use the wireless extender to control them. In the bedroom, all of my components are in the master closet and I have a Lutron Maestro IR light switch so I can also use the remote to control the lights.
This remote is a bit pricey, but it's worth it. The setup is extremely easy.
The only drawback so far was that to get my extender to work, I had to do a firmware upgrade. It's not that big of a deal, but it seems strange that it didn't work right out of the box without an upgrade.
Summary: As advertised...AWESOME!!!!!!!
Comment: Wanted to avoid the high cost of a hard wired remote extender. I paid $150.00 to set up the home theater in my family room with a hard wire system. This seemed too good to be true! State of the art remote and wireless RF extender? I was ready to pay $399.00 at Ultimate Electronics...paid half on-line.
Set up was a little complicated but the system works beautifully. A++++
Thank you Logitech! :-)
Customer Rating:
Summary: Harmony Universal Remote
Comment: This is a great remote. It takes the place of 6 remotes I was using & it could do 15. It drives my wife a little less crazy.
Customer Rating:
Summary: All you could want
Comment: Not only is the product everything that it purports to be but the customer service was fantastic. I had a problem with my old BOSE surround sound, which uses RF not IR and the customer service people downloaded additional software to make it work. It is easy to use and feels good to to the touch as well.
Customer Rating:
Summary: Good idea, but poor quality product
Comment: Logitech Harmony 890 Advanced Universal Remote Control
The Logitech Harmony universal remote seems like an excellent idea; we were able to program easily, and there are many choices for the components one can set up with this universal remote. It took only a short time to link the remote with our Sony receiver, the DVD player, the DirectTV receiver and TIVO.
However, since we set it up, it has not been compatible with TIVO, and hence we are no longer able to successfully record programs via TIVO. Despite reprogramming it several times, it does not send the correct signals to TIVO to switch to the right mode, and hence TIVO is not recording as it should.
Then after a few weeks of sub-optimal performance, the remote itself failed (hardware); some of the buttons are now sticking so they send a continual feed to the unit, and then it locks up. The quality assurance process on this product was obviously inadequate. To have hardware failure after only a few weeks speaks poorly to the quality overall.
We will be asking for our money back. At a price point of $160-$200, one would expect much better performance. Logitech has not yet ironed out the problems with this remote, and needs better quality assurance.
Customer Rating:
Summary: Perfect Remote
Comment: I own 2 of these now, and have one for my main theater downstairs, and one for the master bedroom. It controls everything perfectly. I was able to hide away most of my components and use the wireless extender to control them. In the bedroom, all of my components are in the master closet and I have a Lutron Maestro IR light switch so I can also use the remote to control the lights.
This remote is a bit pricey, but it's worth it. The setup is extremely easy.
The only drawback so far was that to get my extender to work, I had to do a firmware upgrade. It's not that big of a deal, but it seems strange that it didn't work right out of the box without an upgrade.
Logitech Harmony 890 Advanced Universal Remote Control Reviews: Page 8 of 85
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