Customer Rating: 
Summary: Don't buy this, will break within one year and good luck getting a replacement
Comment: I purchased the Harmony 890 about 11 months ago for use with my home theater and bedroom LCD. It worked very well for about 11 months and I was close the purchasing an additional unit for another room.
Last week anything using the IR portion of the remote stopped working, devices uses the RF (remote extender) continue to work fine.
I called Logitech's version of "Customer Support" and tried to get a replacement. The support process requires several days of firmware updates, pointing a digital camera at the remote IR, etc., etc., to qualify for Harmony 890 replacement. "Customer Support" will force you to call back after you have gone through their steps, talk to a new "Customer Support" and repeat the troubleshooting over and over. After you do this their "Warranty Department" will review your request to see if you are worthy.
Do not buy!!!
Customer Rating:
Summary: Logitech Harmony 890 Advanced Universal Remote Control
Comment: It works great, has little bit of trouble with my optoma hd70 projector turns on/off ok but other controls don't work as labelled all messed up. Paired it with a z-wave dimmer for my media room. It worked as described no drama. Control buttons are a little less user friendly and some like the < and > are too small and hard to grasp. I use this with my Yamaha AV, dish network hd satellite recevier; setup was straight forward.
it is an expensive accessory, none the less the package from logitech with the RF receive unit which can be a $100 when bought separate made this a good deal and by the way unbeatable price with free shipping from Amazon.
Customer Rating:
Summary: Nice universal remote
Comment: I've been using the Harmony 890 remote for about a month now, and I like it. I bought it for the RF capability, which allowed me to put the cable box, DVD player and receiver in another room, so it doesn't clutter up the living room. Setting up the remote to control everything was simple.
The only thing I'm not sure I like is that everything is based on what you want to do. For example, you tell the remote you would like to watch cable, and it turns on the cable box and the television, and switches the TV input to HDMI-1. Then when you are done, hitting the power button turns everything off. The part I don't like is that if the next thing I want to do is watch cable again later, it still goes through the setup of switching to HDMI-1, even if it is already there. Not really a big deal, but it takes another 15 seconds or so. I just wish there was a convenient way to just switch on the TV, instead of having to select Watch Cable, and have it run through every step.
The RF function works great though, and I feel like I got a good product for my money.
Customer Rating:
Summary: Timely setup but Great results.
Comment: Took awhile to get everything plugged in and programmed. Only gripe after a couple of months is the "sticky tape" that attaches transmitters to components come off randomly. When all is said and done this thing makes things MUCH easier.
Customer Rating:
Summary: Very good but could be improved
Comment: I really like my Logitech Harmony 890. It is a great product and I got it at a great price. The only trouble I have with it is that the number pad at the bottom is hard to use. For example, when changing to a specific channel on the TV I have to hold the remote with one hand and press the buttons with the other. I have been told that the Logitech Harmony One is an improvement on this issue.
Summary: Don't buy this, will break within one year and good luck getting a replacement
Comment: I purchased the Harmony 890 about 11 months ago for use with my home theater and bedroom LCD. It worked very well for about 11 months and I was close the purchasing an additional unit for another room.
Last week anything using the IR portion of the remote stopped working, devices uses the RF (remote extender) continue to work fine.
I called Logitech's version of "Customer Support" and tried to get a replacement. The support process requires several days of firmware updates, pointing a digital camera at the remote IR, etc., etc., to qualify for Harmony 890 replacement. "Customer Support" will force you to call back after you have gone through their steps, talk to a new "Customer Support" and repeat the troubleshooting over and over. After you do this their "Warranty Department" will review your request to see if you are worthy.
Do not buy!!!
Customer Rating:
Summary: Logitech Harmony 890 Advanced Universal Remote Control
Comment: It works great, has little bit of trouble with my optoma hd70 projector turns on/off ok but other controls don't work as labelled all messed up. Paired it with a z-wave dimmer for my media room. It worked as described no drama. Control buttons are a little less user friendly and some like the < and > are too small and hard to grasp. I use this with my Yamaha AV, dish network hd satellite recevier; setup was straight forward.
it is an expensive accessory, none the less the package from logitech with the RF receive unit which can be a $100 when bought separate made this a good deal and by the way unbeatable price with free shipping from Amazon.
Customer Rating:
Summary: Nice universal remote
Comment: I've been using the Harmony 890 remote for about a month now, and I like it. I bought it for the RF capability, which allowed me to put the cable box, DVD player and receiver in another room, so it doesn't clutter up the living room. Setting up the remote to control everything was simple.
The only thing I'm not sure I like is that everything is based on what you want to do. For example, you tell the remote you would like to watch cable, and it turns on the cable box and the television, and switches the TV input to HDMI-1. Then when you are done, hitting the power button turns everything off. The part I don't like is that if the next thing I want to do is watch cable again later, it still goes through the setup of switching to HDMI-1, even if it is already there. Not really a big deal, but it takes another 15 seconds or so. I just wish there was a convenient way to just switch on the TV, instead of having to select Watch Cable, and have it run through every step.
The RF function works great though, and I feel like I got a good product for my money.
Customer Rating:
Summary: Timely setup but Great results.
Comment: Took awhile to get everything plugged in and programmed. Only gripe after a couple of months is the "sticky tape" that attaches transmitters to components come off randomly. When all is said and done this thing makes things MUCH easier.
Customer Rating:
Summary: Very good but could be improved
Comment: I really like my Logitech Harmony 890. It is a great product and I got it at a great price. The only trouble I have with it is that the number pad at the bottom is hard to use. For example, when changing to a specific channel on the TV I have to hold the remote with one hand and press the buttons with the other. I have been told that the Logitech Harmony One is an improvement on this issue.
Logitech Harmony 890 Advanced Universal Remote Control Reviews: Page 9 of 85
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