Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: Skeptic at first - fan for life.
Comment: My wife first suggested the idea of getting a universal remote. Her exact words were "I don't watch TV when you're out of town on business, because I don't know how." She offered to buy me this remote for my birthday, but I declined (in hopes of getting something better.)

A few weeks later, I caved, and bought the remote for her, just before I had another business trip planned.

Being used to Tivo's remote for the last handful of years, I was a bit scared to give up that level of comfort (both in functionality, and look/feel.) I was surprised when I took the Harmony One out of the package, and compared the two. The remote is similar in weight and feel to the Tivo remote.

I came into my office, installed the software that came with the Harmony One. It worked on my Vista Home Premium 64-bit, with no issues.

The software is brilliant. My last universal remote (Philips Pronto Neo, years and years ago) was a nightmare to program. The Harmony One was so easy. You simply tell the remote the model numbers of your gear (most of which are right on the front of the device itself.), and it goes out to the internet and finds the codes for you device for you.

Once your devices are programmed, you can set up psuedo-macro commands. You tell the remote what devices you need for specific functions. ie; when I watch TV, my TV goes on Input 1, my Tivo goes on, my receiver goes on Input 2. I'm not sure what the number of "Activities" you can set is, but I've got 4 set up. (Watch TV, Watch DVD, Watch HD DVD, and Play XBox360.) When you want to do one of those things, you just press the button on the touch screen. The remote does all the hard work for you.

The only downfall that I've found with the remote is that it doesn't control Bluetooth devices. So no Wii or PS3 being controlled by the remote. There are Bluetooth to IR adaptors that will make the remote work with those devices, but I've yet to try it.

If you're skeptical (as I was, at first) about universal remotes, this is the remote for you. Easy to program, and easy to use. The battery is rechargable, and it comes with a dock that does the charging. This makes it virtually impossible to have dead batteries in your remote.

The remote is so easy, my wife can watch TV and even DVDs when I'm not home. That says something about the effectiveness of the Harmony One remote. Absolutely worth the money. And, at last check, it's $75 cheaper on Amazon than it is at Best Buy.


Customer Rating: Average rating of 4/5Average rating of 4/5Average rating of 4/5Average rating of 4/5Average rating of 4/5
Summary: Good Remote, with a few nuances
Comment: I got this remote as a Christmas gift to myself. At first glance, it's nice. There's really nothing notably "wrong" with this remote, but there are a few subtle things that I wish were better.
Pros: can control anything, and I mean anything. The software makes it easy to set this remote up, and if there is anything on your OEM remote that this one doesn't do, then it will learn the command, and you can assign it to a custom button on the touchscreen. Plus, the software remembers the learned command, and you can use that command throughout the remote. The buttons are laid out intuitively, and it is aesthetically pleasing.
cons: the remote takes a long time to update from the software...up to 4 or 5 minutes. Doesn't sound like very long, but when you are just changing one or two things (tweaking) the remote, you would expect it to update more quickly, but it doesn't. Also, if you are using one of the macros, and something doesn't turn on, you have to go through a help wizzard to get it turned on. Sure, you can go straight to the device and turn it on, but then the remote thinks you turned it off, so when you power everything off, it won't power that device off, so (once again) you'll have to go into devices and power it off yourself. Again, nothing big, but it defeats the purpose of macros. This only seems to happen on my av receiver, which has somewhat of a narrow IR reception range.
All in all, I would definitely recommend this one. Plus, i got it when it was only 169, so even better!!!

Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: Upgrade your 880
Comment: I owned an 880 however the buttons began sticking and gave me a reason to upgrade. The Harmony One is top notch. If you own an old Harmony, it is $$$$$ well spent.

Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: This is the best thing since sliced bread!
Comment: I just purchased this to replace 4 other remotes for my entertainment system. The set-up was very easy and I even made custom program to change the optical input on my reciever when watching a DVD. When I'm done watching the DVD and switch to another function, the remote automatically tells the receiver to switch back to Optical 1. I don't know how I got by for so long without one of these! Buy one now!

Customer Rating: Average rating of 4/5Average rating of 4/5Average rating of 4/5Average rating of 4/5Average rating of 4/5
Summary: Great Remote
Comment: It's an awesome remote, works with my TV, STB, and VMCE perfectly. However, the key presses are a bit slow even with the Inter-key Delay set to 0. Also, software needs improvement.