Customer Rating: 
Summary: Love it
Comment: I had the Logitech Harmony 880 Advanced Universal Remote Control prior to getting this. The 880 battery connections would no longer make contact with the charger. This model doesn't appear to have that flaw. And I like the touch screen better then the tiny side buttons on the 800 series. This model also has a much nicer layout of all the buttons. They placed in a more logical manner and easier to find. Especially when watching movies in the dark etc.
Customer Rating:
Summary: did everything it claimed to
Comment: Eliminated 6 remotes.
Workes exactly as claimed. Set up was a breaze.
Even my wife who is tech challenge loves it.
Only downside was that I had to program the buttons for use with the PS3. On all other components it set up the buttons for me.
Customer Rating:
Summary: a universal remote to love
Comment: A smart product. Easy to set up, and will definitely replace all your remotes. It can learn the Windows Media Center commands and work with your pc if you add an ir receiver. You can set up activities that will create a touch screen button to turn on all your HT components in the state you want, and when you are done, one button will turn everything off. This remote is totally customizable and has good wizard type auto setups. Your configuration will be stored in your logitech online account. Every button is well lighted. This remote is wife approved! I was so impressed and glad to have one truly universal remote, i wrote my first Amazon review!
Customer Rating:
Summary: Better than expected
Comment: Upgraded from a Harmony 676 that provided several years of good service before several of the buttons started to become unresponsive. The Harmony One provided two very pleasant surprises:
1. In every way the process of programming the Harmony One was easier and simpler than I expected. The software on the CD loaded and upgraded from the web with no drama whatsoever. Not true with the 676 years ago, so things have improved. Although I had not logged into the Logitech Harmony website in years since I had not changed equipment, I had kept my user name and password. Actually, that was a surprise in itself. Logged in and there was all of my previous programming and settings ready to go. The software recognized the Harmony One immediately and downloaded the setup on the first try. AND EVERYTHING WORKED WITH NO TINKERING NEEDED. I find that a big surprise for something this complex.
2. The look, feel and function are really luxurious. Buttons are well placed, have great feel, the unit feels good in the hand, is well balanced and just plain works great. Period.
Nits: It's all black and can be hard to spot if you leave it some place out of the way. The black plastic on the face is high gloss and is a finger print magnet--so much so that a microfiber cloth is included. The charger has a light that as far as I can tell only indicates that it is plugged in. It would be cool if the light indicated fully charged somehow. And finally, the packaging is probably designed to look cool and draw the eye in a retail space, but I wish it were more environmentally friendly.
Customer Rating:
Summary: Once set-up is complete, it becomes five stars!
Comment: Logitech Harmony One Advanced Universal Remote
What an amazing product. My husband was hesitant to get a universal remote. He had talked to a couple of audiophiles at work who told him the best ones are very expensive, and aren't quite what one expects yet.
Well, I convinced him to give this one a try after reading all of the excellent reviews, and making sure that all of our devices are supported. I had the remote set-up and working in no time.
That is, except for our DVD-carousel. Granted, this is not the most common piece of equipment, but as I said earlier, the Logitech site claimed that this was supported. I spent hours searching online to figure out how to get it to work just right-to no avail. Finally I gave in and called tech support.
To my surprise, my call was answered immediately. Within half an hour my remote was working the way I expected it to, and furthermore, I knew why it hadn't been working before. (Turns out there is not yet a "program" for the Sony DVD carousel, but since it uses IR, it can be programmed. There were a couple of extra steps that weren't explained in the manual.) Kudos to Logitech tech support.
We now have only one, or shall I say ONE remote sitting out, and we find using it to be extremely simple. As I said in my title, now that the remote is set up, it receives five stars. We have yet to go back to the old remotes for any operation. This, with quite a variety of equipment, including two game consoles. (NOTE: Harmony One does not control the consoles, the Wii because it uses bluetooth, and the Xbox 360 because it requires an extender, but all we do is press one button: Play Wii, and all of the other equipment is ready to go.)
This product is highly recommended!
Summary: Love it
Comment: I had the Logitech Harmony 880 Advanced Universal Remote Control prior to getting this. The 880 battery connections would no longer make contact with the charger. This model doesn't appear to have that flaw. And I like the touch screen better then the tiny side buttons on the 800 series. This model also has a much nicer layout of all the buttons. They placed in a more logical manner and easier to find. Especially when watching movies in the dark etc.
Customer Rating:
Summary: did everything it claimed to
Comment: Eliminated 6 remotes.
Workes exactly as claimed. Set up was a breaze.
Even my wife who is tech challenge loves it.
Only downside was that I had to program the buttons for use with the PS3. On all other components it set up the buttons for me.
Customer Rating:
Summary: a universal remote to love
Comment: A smart product. Easy to set up, and will definitely replace all your remotes. It can learn the Windows Media Center commands and work with your pc if you add an ir receiver. You can set up activities that will create a touch screen button to turn on all your HT components in the state you want, and when you are done, one button will turn everything off. This remote is totally customizable and has good wizard type auto setups. Your configuration will be stored in your logitech online account. Every button is well lighted. This remote is wife approved! I was so impressed and glad to have one truly universal remote, i wrote my first Amazon review!
Customer Rating:
Summary: Better than expected
Comment: Upgraded from a Harmony 676 that provided several years of good service before several of the buttons started to become unresponsive. The Harmony One provided two very pleasant surprises:
1. In every way the process of programming the Harmony One was easier and simpler than I expected. The software on the CD loaded and upgraded from the web with no drama whatsoever. Not true with the 676 years ago, so things have improved. Although I had not logged into the Logitech Harmony website in years since I had not changed equipment, I had kept my user name and password. Actually, that was a surprise in itself. Logged in and there was all of my previous programming and settings ready to go. The software recognized the Harmony One immediately and downloaded the setup on the first try. AND EVERYTHING WORKED WITH NO TINKERING NEEDED. I find that a big surprise for something this complex.
2. The look, feel and function are really luxurious. Buttons are well placed, have great feel, the unit feels good in the hand, is well balanced and just plain works great. Period.
Nits: It's all black and can be hard to spot if you leave it some place out of the way. The black plastic on the face is high gloss and is a finger print magnet--so much so that a microfiber cloth is included. The charger has a light that as far as I can tell only indicates that it is plugged in. It would be cool if the light indicated fully charged somehow. And finally, the packaging is probably designed to look cool and draw the eye in a retail space, but I wish it were more environmentally friendly.
Customer Rating:
Summary: Once set-up is complete, it becomes five stars!
Comment: Logitech Harmony One Advanced Universal Remote
What an amazing product. My husband was hesitant to get a universal remote. He had talked to a couple of audiophiles at work who told him the best ones are very expensive, and aren't quite what one expects yet.
Well, I convinced him to give this one a try after reading all of the excellent reviews, and making sure that all of our devices are supported. I had the remote set-up and working in no time.
That is, except for our DVD-carousel. Granted, this is not the most common piece of equipment, but as I said earlier, the Logitech site claimed that this was supported. I spent hours searching online to figure out how to get it to work just right-to no avail. Finally I gave in and called tech support.
To my surprise, my call was answered immediately. Within half an hour my remote was working the way I expected it to, and furthermore, I knew why it hadn't been working before. (Turns out there is not yet a "program" for the Sony DVD carousel, but since it uses IR, it can be programmed. There were a couple of extra steps that weren't explained in the manual.) Kudos to Logitech tech support.
We now have only one, or shall I say ONE remote sitting out, and we find using it to be extremely simple. As I said in my title, now that the remote is set up, it receives five stars. We have yet to go back to the old remotes for any operation. This, with quite a variety of equipment, including two game consoles. (NOTE: Harmony One does not control the consoles, the Wii because it uses bluetooth, and the Xbox 360 because it requires an extender, but all we do is press one button: Play Wii, and all of the other equipment is ready to go.)
This product is highly recommended!
Logitech Harmony One Advanced Universal Remote Reviews: Page 2 of 54
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