Customer Rating: 
Summary: Your search is over!
Comment: Excellent product. It replaced a Phillips Pronto (early model)and it suites our needs quite nicely. Backlighting is key, the one button change from watching a movie to listening to mushic is too,and the customer service that my system required was critical to a fairly easy initial set up. After two months of usage I don't have much to suggest in way of improvements. I highly recommend it for complex systems (mine consists of separates including two preamps), and really for any system that has too many remotes.
Customer Rating:
Summary: Info missing from most reviews
Comment: I don't understand why most forget (or might not have noticed) the long delay that is experienced when using the remote for just about any device. When you push a button on this remote, it seems to lag a bit, meaning the devices take much longer than usual to respond to your commands. I am currently controlling a Samsung LCD TV, Yamaha RX-V3800 receiver, Xbox 360, PS3 (with Nyko USB adapter) Scientific Atlanta cable box, Klipsch RT-12d subwoofer, an HP laptop, and a VCR. For some of these, the delay is not as annoying as others, but for something like the cable box, it can prove a bit too slow. There are options that control the rate at which signals are sent to devices, but even at the minimum, its still slow. It takes about 1 second for the receiver to respond to any command from this remote, yet it is almost instant with the original remote that came with the receiver.
Overall, its a great remote, which is why I gave it 4 stars, but this is just an issue that many people didn't seem to consider when writing their review. And it's not an isolated case, since if you read around, you'll notice a lot of people do complain about the delays. I guess this is something that Logitech can correct with future updates, but for now it still exists.
Customer Rating:
Summary: FINALLY - LOGITECH GOT THIS "ONE" RIGHT...
Comment: I have owned a couple of previous "generations" of the Harmony with mixed reviews but FINALLY LOGITECH GOT THIS "ONE" RIGHT! It truly is "THE ONE" - forget all those other models - this is the one to buy!
Excellent, slick interface and easy software installation and navigation (BUT - you MUST "RTSS" (Read The Screen Stupid) if you expect things to go smoothly. Not reading the [PC] screen means you must fumble and stumble around - now admittedly, the screen does not give you ALL the tools you need if you have a unique or complex set up of multiple components but that is what Logitech support is there for - many reviewers dinged these folks severely but I had to call twice and both times, I got a sharp person, who fixed the concern quickly and waited patiently while I downloaded and retested the remote - even suggesting a couple of cool tricks to employ!
Others might not get past the few stumbling blocks (such as "timing intervals", which are tricky to get right) without help from TS - and perhaps if Logitech offered a better glossary of terms for individual manufacturers features/terminology, that would help but hey, that would be an awesome undertaking and probably too much to ask however there are some unique features that are often not very clearly labeled when establishing ACTIVITIES.
Why not 5 stars? Well, the one thing I thought was just downright unforgivable (listen up Logitech, and add to the "wish list") was the graphic icon (FAVORITES) feature offering only a handful of mostly FOX graphics and NOTHING ELSE... no NBC, CBS, ABC or any of the major cable networks either - no sir - you have to go and search the forums to find these - but they are out there: one in particular is chock full of excellent graphics for probably 98% of all the ones you would ever want (you can only have 24 so chose wisely!)
[...]
NICE ICONS! But why doesn't Logitech supply at least the major icons on their install disc? TS guy told me it's because they would have to pay each of the networks for using their logo (which is odd, since Philips supplies them with their cheaper universal remotes) which may or may not be true but even if it is, how much could it possibly be per unit? I'd have happily paid another few bucks not to have to go digging for these - FAVORITES is one of the best features and unique to the Harmony One! Very nice - I use it every day.
This is a remote that blows the complex and expensive Philips Pronto out of the water - and in fact I replaced my Pronto, which is way too complicated to program and fickle/overkill to boot, with this nice remote and I'm extremely pleased with the final result. Yes it took a couple of hours of hit and miss to get it all straightened out, but it was worth it. bye-bye Pronto... You're going on Ebay soon!
Customer Rating:
Summary: This remote works perfectly.
Comment: This remote does everything i expected it to do, based on its specifications. I am really amazed at how well it switches between functions: turning unnecessary devices off and switching necessary devices inputs to the correct discreet inputs.
If you don't own devices (tv and a/v reciever) that have discreet inputs and discreet input remote commands, you really can't appreciate how flawlessly this remote operates.
the "help" function on the remote is great at getting back to the right operation if something, for some reason or another, didn't switch correctly the first time around.
all in all, i give this remote 5 stars. my girlfriend can even use it with little to no issues. it is very user-friendly (if it is set-up correctly). my only minor gripe is that touchscreen button icons cannot be customized by the user.
Customer Rating:
Summary: Great remote from Logitech
Comment: After reviewing this item on other sites, I purchased and was pleased with the easy way of setting up. Runs all components well and if any changes are to be made, it's easy. Just plug in the remote with the USB and change what you need. Just love the display, really cool Logitech...
mas
Summary: Your search is over!
Comment: Excellent product. It replaced a Phillips Pronto (early model)and it suites our needs quite nicely. Backlighting is key, the one button change from watching a movie to listening to mushic is too,and the customer service that my system required was critical to a fairly easy initial set up. After two months of usage I don't have much to suggest in way of improvements. I highly recommend it for complex systems (mine consists of separates including two preamps), and really for any system that has too many remotes.
Customer Rating:
Summary: Info missing from most reviews
Comment: I don't understand why most forget (or might not have noticed) the long delay that is experienced when using the remote for just about any device. When you push a button on this remote, it seems to lag a bit, meaning the devices take much longer than usual to respond to your commands. I am currently controlling a Samsung LCD TV, Yamaha RX-V3800 receiver, Xbox 360, PS3 (with Nyko USB adapter) Scientific Atlanta cable box, Klipsch RT-12d subwoofer, an HP laptop, and a VCR. For some of these, the delay is not as annoying as others, but for something like the cable box, it can prove a bit too slow. There are options that control the rate at which signals are sent to devices, but even at the minimum, its still slow. It takes about 1 second for the receiver to respond to any command from this remote, yet it is almost instant with the original remote that came with the receiver.
Overall, its a great remote, which is why I gave it 4 stars, but this is just an issue that many people didn't seem to consider when writing their review. And it's not an isolated case, since if you read around, you'll notice a lot of people do complain about the delays. I guess this is something that Logitech can correct with future updates, but for now it still exists.
Customer Rating:
Summary: FINALLY - LOGITECH GOT THIS "ONE" RIGHT...
Comment: I have owned a couple of previous "generations" of the Harmony with mixed reviews but FINALLY LOGITECH GOT THIS "ONE" RIGHT! It truly is "THE ONE" - forget all those other models - this is the one to buy!
Excellent, slick interface and easy software installation and navigation (BUT - you MUST "RTSS" (Read The Screen Stupid) if you expect things to go smoothly. Not reading the [PC] screen means you must fumble and stumble around - now admittedly, the screen does not give you ALL the tools you need if you have a unique or complex set up of multiple components but that is what Logitech support is there for - many reviewers dinged these folks severely but I had to call twice and both times, I got a sharp person, who fixed the concern quickly and waited patiently while I downloaded and retested the remote - even suggesting a couple of cool tricks to employ!
Others might not get past the few stumbling blocks (such as "timing intervals", which are tricky to get right) without help from TS - and perhaps if Logitech offered a better glossary of terms for individual manufacturers features/terminology, that would help but hey, that would be an awesome undertaking and probably too much to ask however there are some unique features that are often not very clearly labeled when establishing ACTIVITIES.
Why not 5 stars? Well, the one thing I thought was just downright unforgivable (listen up Logitech, and add to the "wish list") was the graphic icon (FAVORITES) feature offering only a handful of mostly FOX graphics and NOTHING ELSE... no NBC, CBS, ABC or any of the major cable networks either - no sir - you have to go and search the forums to find these - but they are out there: one in particular is chock full of excellent graphics for probably 98% of all the ones you would ever want (you can only have 24 so chose wisely!)
[...]
NICE ICONS! But why doesn't Logitech supply at least the major icons on their install disc? TS guy told me it's because they would have to pay each of the networks for using their logo (which is odd, since Philips supplies them with their cheaper universal remotes) which may or may not be true but even if it is, how much could it possibly be per unit? I'd have happily paid another few bucks not to have to go digging for these - FAVORITES is one of the best features and unique to the Harmony One! Very nice - I use it every day.
This is a remote that blows the complex and expensive Philips Pronto out of the water - and in fact I replaced my Pronto, which is way too complicated to program and fickle/overkill to boot, with this nice remote and I'm extremely pleased with the final result. Yes it took a couple of hours of hit and miss to get it all straightened out, but it was worth it. bye-bye Pronto... You're going on Ebay soon!
Customer Rating:
Summary: This remote works perfectly.
Comment: This remote does everything i expected it to do, based on its specifications. I am really amazed at how well it switches between functions: turning unnecessary devices off and switching necessary devices inputs to the correct discreet inputs.
If you don't own devices (tv and a/v reciever) that have discreet inputs and discreet input remote commands, you really can't appreciate how flawlessly this remote operates.
the "help" function on the remote is great at getting back to the right operation if something, for some reason or another, didn't switch correctly the first time around.
all in all, i give this remote 5 stars. my girlfriend can even use it with little to no issues. it is very user-friendly (if it is set-up correctly). my only minor gripe is that touchscreen button icons cannot be customized by the user.
Customer Rating:
Summary: Great remote from Logitech
Comment: After reviewing this item on other sites, I purchased and was pleased with the easy way of setting up. Runs all components well and if any changes are to be made, it's easy. Just plug in the remote with the USB and change what you need. Just love the display, really cool Logitech...
mas
Logitech Harmony One Advanced Universal Remote Reviews: Page 5 of 67
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