Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: Best. Remote. Ever.
Comment: I've owned this puppy for a few months now, and it has been the best remote experience I've ever had. It was easy and intuitive to program and even my girlfriend thinks it's a blast. If that's not the telltale sign that it's a five-star product, I don't know what is. Buy this with no hesitation. It rocks.

Customer Rating: Average rating of 4/5Average rating of 4/5Average rating of 4/5Average rating of 4/5Average rating of 4/5
Summary: Almost Perfect - You Won't Find Anything Better In This Price Range
Comment: This is my second Harmony remote and it is clear that the work Logitech / Harmony did on this one was incredibly thorough. I'm giving only 4 stars because we just can't seem to get it working absolutely perfectly. It could be my equipment but all too frequently devices are "missed" and either not powered on or off. The 'help' feature is great for this but to have to use it one out of every two times is just too much. Again, it could be my equipment - my IR blaster could be the issue. In any case, the ability to add your own channel icons, the button layout, color screen, etc. is simply fantastic. The packaging is frankly Apple-like in its elegance, as is the remote itself. The remote is expensive, but I tested one of Logitech's earlier attempts that is currently at the $130 price point and I can tell you that my extra $70 was very well spent. If you are looking for a universal IR remote and are willing to spend the money, this is the remote to invest in.

Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: Outstanding Control in a Simple Package
Comment: After two days with the Harmony One, I can honestly say it cleanly consolidates my 7 other remotes into a single device that is simple enough for my wife and kids to use, and powerful enough to let me control the finer settings on my equipement without reverting to the factory remotes.

Programming was simple and straight forward. It helps that I had my laptop on the table in my living room so I could program the remote, and then try out the results. During intial setup, the software detected updates and installed them for both the PC software, and then downloaded updates onto the remote control. Logitech had accurate programming for each of my devices, ranging from JVC, Denon, Sony, Microsoft Zune, Xbox, and TiVo. The software correctly recognized that my Denon AVR-4802 is a multi-zone receiver, and it prompted me for whether I had the receiver configured as a 7.1 channel single-zone amplifier, or whether I was using the receiver as a 5.1 channel amplifier and routing the other two channels into zone two. When I indicated a multi-zone configuration, the software split the programming into two sections, one for each zone. Even some of my really old equipment was accurately represented and controlled.

Setting up one-touch activities is straight forward. It took me a few minutes to figure out how to rename the activities after I created them, but even that is simple once you know where to look. Reordering activities to appear on the display pages in logical groupings, and in a preferred order is easy. Various settings on the remote can be controlled, such as how much help the remote offers during use, the duration of the backlighting, and the theme used for the display on the remote.

The charging station is low profile and good looking. The power light on the charging station can be adjusted between high, low, and off. We use the remote during the day, and then simply lay it in the docking station when we are finished and it charges overnight.

This was a great investment to improve the primary interface of my home entertainment system, the remote control.

Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: The ONE Remote to rule them all
Comment: This is undoubtably the best remote I have ever owned. I had purchased the X10 Icon Remote several months ago and I have to admit that it is great although when I switched to AT&T U-Verse, it would not control the DVR/STB. I read all the reviews and eventually purchased the Harmony ONE. I have a Mitsubishi Diamond Pro DLP, a Toshiba HD-DVD, the U-Verse DVR which is a Motorola VIP1216, a Denon AV Receiver, a Dlink DSM 520 media client, an old VCR, a Roku internet music player, and an old, old Philips CD-i player. The setup is done via the web and all you need to know is the model number of each component you want to configure. The ONE knew every one of my components. Then, I began the process of defining "activites" which are the ways in which you interact with your components. In my system the Denon receiver is used as my audio/viedo switch. Activities like "listen to Roku" do not turn the TV on at all and activities like "Watch TV with Antenna" use my TV's internal ATSC tuner and Antenna input one and the DVR remains powered off. I configured my entire system in 20 minutes! I had one question for Logitech Technical Support and they had no voice mail menus, I got directly to a human, they spoke english, didn't read scripts, can remotely see my configuration which is web based, and their help was superb! Wow! I am more than sold. I got 2-day shipping and Amazon shipped and I received the Harmony ONE in one day. Wow again!

Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: Takes the 880 to the next level
Comment: I had owned two Harmony 880's for 3 years and they were awesome. The only complaint I had was that the charger was not very reliable. After three years one of my units finally died so when I went to replace it I decided to try the Harmony ONE. It is brilliant. It deals with all of the (albeit minor) flaws of the 880 and makes this the best truly universal remote on the market. And it is hundreds cheaper than the high end ones home theatre stores try to sell you. I loved it so much I replaced my second 880 with another one as well.