Customer Rating: 
Summary: Fantastic TV, but hell getting it.
Comment: I recently received my TH-50PZ85U from Amazon using their White Glove Delivery service (we'll get to that in a minute). The TV is phenomenal so far. I'm still in the recommended "break-in" period, so I haven't fully calibrated my settings, but even still, it looks great. Nice deep blacks and vivid color - looks awesome on my HD-DVD player (yeah, I know), and my Xbox 360.
The TV itself doesn't have as many picture settings to tweak as other TVs, but I find that not being a huge technophile, the settings it does have work just fine for me. You can also check out www.avsforum.com for some calibration advice - but I'd recommend using your eyes. The motion is fantastic - I haven't seen any motion blur while playing Ninja Gaiden 2 (a very fast moving game, which I ALSO had a problem with from Amazon - delayed another 4 days). Also, NG2 does have a static display image nearly the entire time you're playing, and I haven't seen any image retention as of yet. Granted, I made sure to take breaks in between playing and such, but I've put about 10 hours on the game with no IR yet. I don't think it should prove a problem.
The glare on the TV I can see being an issue for some people. I previously had a CRT in this room, which suffered from minor glare (I have one window on the wall adjacent to the TV), and the Panasonic suffers from the same glare. Like others say, when the TVs off (or a really dark scene) you can see yourself in it, and the glare from direct light does show up, but ambient light would work just fine with little to no glare. It's not a major issue, at least for me.
Now, as for Amazon...I've never had an issue with Amazon before, but this particular order was a complete nightmare for me. Granted, some of it was probably just a technical hiccup on their part, but, long story short, my credit card was charged 16 times for the TV, causing the card to be frozen (for 5 days) and my order canceled. After speaking with 2 people from my bank and 4 people from Amazon, I eventually just had to wait until the charge cleared and reorder the TV. So, aside from having to wait about 6 days to reorder the TV, I had a problem with this so-called white glove delivery. The order came very quickly (3 days - but that should be expected considering it shipped out of Dallas and into Austin - a 3.5 hour drive), but when the guys showed up with the TV, they brought the box inside my apartment, took the top off, and said "Here ya go, sign here, goodbye." They didn't take the TV out, they let me inspect the top of the TV for physical damage, and they did not take the packaging with them. When I asked them about it, they just told me to call the number on the work order if there was a problem with the TV, and they went on their way. So then I had to wait another day until I could get a friend to come help my get the TV out of the box and up on the stand.
Overall, it was a painful experience, but in the end it got done - and now I'm watching a beautiful 50" TV with no issue.
Customer Rating:
Summary: NICE SET
Comment: REALLY LIKE THE SET, LOOKED AT A LOT OF OTHER SETS AND THOUGHT THIS ONE WOULD BE THE BEST BUY FOR ME, I WAS CORRECT. NICE COLOR, EASY TO SET UP AND USE, NO PROBLEMS. BEST OF ALL WAS THE EXCELLENT DELIVERY TIME AND SERVICE TO GET IN IN THE HOUSE AND MY OLD SET OUT. BILL
Customer Rating:
Summary: very satisfied
Comment: TV works great as expected. Excellent picture. DVDs look terrific with an upverting DVD player.
Amazon's free white glove delivery was what clinched the purchase for me. They called me, let me set an appointment in a 4 hour window and showed up in the 1st hour. They brought the huge tv into the house, down the stairs, took it out of the box, and plugged it in to make sure it works before they left. It was a completely painless deal.
Customer Rating:
Summary: What I expected
Comment: Product arrived on time, delivery was professional, set up quick. Company that did the delivery did excellent job to include programming the channels. Picture is clear crisp. Have not noticed a problem with reflected light, or glare, could be because of where I set it up. Even programming the remote was simple.
Highly recommend this product.
Customer Rating:
Summary: Good TV
Comment: Purchased from Amazon, delivered within a week (earlier than predicted by Amazon) by local delivery company who did a great job. Price was lowest I could find, and the TV meets all my expectations. Still in the break-in first 100 hours, so brightness and picture are turned down below 50, but it looks really good on both my 1080p upconvert DVD player and 1080i / 720p cable box.
It's not calibrated in any way (yet), but the colors look pretty good. A little bit of shimmering in solid colors if you get up close to the TV, but most plasmas I looked at in stores did this too. From far away you don't notice it.
Some other reviewers have complained about the reflective screen, I'll admit, when the TV is off, you can see yourself if there's any light in the room, but once the TV is on, you don't notice it. I'm more annoyed at how black and shiny the bezel is around the TV, if they made it just a little less shiny and slightly less black, I think that would be better. Even with the deep blacks this TV can do, because the bezel is darker, it makes it look like the TV should be able to do deeper blacks. Not a technical fault, more of an ascetics thing.
Overall, it's a great TV. Can't wait for football season!
Summary: Fantastic TV, but hell getting it.
Comment: I recently received my TH-50PZ85U from Amazon using their White Glove Delivery service (we'll get to that in a minute). The TV is phenomenal so far. I'm still in the recommended "break-in" period, so I haven't fully calibrated my settings, but even still, it looks great. Nice deep blacks and vivid color - looks awesome on my HD-DVD player (yeah, I know), and my Xbox 360.
The TV itself doesn't have as many picture settings to tweak as other TVs, but I find that not being a huge technophile, the settings it does have work just fine for me. You can also check out www.avsforum.com for some calibration advice - but I'd recommend using your eyes. The motion is fantastic - I haven't seen any motion blur while playing Ninja Gaiden 2 (a very fast moving game, which I ALSO had a problem with from Amazon - delayed another 4 days). Also, NG2 does have a static display image nearly the entire time you're playing, and I haven't seen any image retention as of yet. Granted, I made sure to take breaks in between playing and such, but I've put about 10 hours on the game with no IR yet. I don't think it should prove a problem.
The glare on the TV I can see being an issue for some people. I previously had a CRT in this room, which suffered from minor glare (I have one window on the wall adjacent to the TV), and the Panasonic suffers from the same glare. Like others say, when the TVs off (or a really dark scene) you can see yourself in it, and the glare from direct light does show up, but ambient light would work just fine with little to no glare. It's not a major issue, at least for me.
Now, as for Amazon...I've never had an issue with Amazon before, but this particular order was a complete nightmare for me. Granted, some of it was probably just a technical hiccup on their part, but, long story short, my credit card was charged 16 times for the TV, causing the card to be frozen (for 5 days) and my order canceled. After speaking with 2 people from my bank and 4 people from Amazon, I eventually just had to wait until the charge cleared and reorder the TV. So, aside from having to wait about 6 days to reorder the TV, I had a problem with this so-called white glove delivery. The order came very quickly (3 days - but that should be expected considering it shipped out of Dallas and into Austin - a 3.5 hour drive), but when the guys showed up with the TV, they brought the box inside my apartment, took the top off, and said "Here ya go, sign here, goodbye." They didn't take the TV out, they let me inspect the top of the TV for physical damage, and they did not take the packaging with them. When I asked them about it, they just told me to call the number on the work order if there was a problem with the TV, and they went on their way. So then I had to wait another day until I could get a friend to come help my get the TV out of the box and up on the stand.
Overall, it was a painful experience, but in the end it got done - and now I'm watching a beautiful 50" TV with no issue.
Customer Rating:
Summary: NICE SET
Comment: REALLY LIKE THE SET, LOOKED AT A LOT OF OTHER SETS AND THOUGHT THIS ONE WOULD BE THE BEST BUY FOR ME, I WAS CORRECT. NICE COLOR, EASY TO SET UP AND USE, NO PROBLEMS. BEST OF ALL WAS THE EXCELLENT DELIVERY TIME AND SERVICE TO GET IN IN THE HOUSE AND MY OLD SET OUT. BILL
Customer Rating:
Summary: very satisfied
Comment: TV works great as expected. Excellent picture. DVDs look terrific with an upverting DVD player.
Amazon's free white glove delivery was what clinched the purchase for me. They called me, let me set an appointment in a 4 hour window and showed up in the 1st hour. They brought the huge tv into the house, down the stairs, took it out of the box, and plugged it in to make sure it works before they left. It was a completely painless deal.
Customer Rating:
Summary: What I expected
Comment: Product arrived on time, delivery was professional, set up quick. Company that did the delivery did excellent job to include programming the channels. Picture is clear crisp. Have not noticed a problem with reflected light, or glare, could be because of where I set it up. Even programming the remote was simple.
Highly recommend this product.
Customer Rating:
Summary: Good TV
Comment: Purchased from Amazon, delivered within a week (earlier than predicted by Amazon) by local delivery company who did a great job. Price was lowest I could find, and the TV meets all my expectations. Still in the break-in first 100 hours, so brightness and picture are turned down below 50, but it looks really good on both my 1080p upconvert DVD player and 1080i / 720p cable box.
It's not calibrated in any way (yet), but the colors look pretty good. A little bit of shimmering in solid colors if you get up close to the TV, but most plasmas I looked at in stores did this too. From far away you don't notice it.
Some other reviewers have complained about the reflective screen, I'll admit, when the TV is off, you can see yourself if there's any light in the room, but once the TV is on, you don't notice it. I'm more annoyed at how black and shiny the bezel is around the TV, if they made it just a little less shiny and slightly less black, I think that would be better. Even with the deep blacks this TV can do, because the bezel is darker, it makes it look like the TV should be able to do deeper blacks. Not a technical fault, more of an ascetics thing.
Overall, it's a great TV. Can't wait for football season!
Panasonic Viera TH-50PZ85U 50" 1080p Plasma HDTV Reviews: Page 10 of 16
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