Customer Rating: 
Summary: Might as well buy a $20 Universal Remote
Comment: I was very excited to buy this, the look and feel is nice, the ability to add functions and learning from your existing remote should be a no-brainer at this price-point.
When I finally got the remote and was able to set it up for my system I found that it's much more difficult to setup than expected if you've got functions that don't already exist in the library. There were functions that I wanted that didn't exist and I found that the SRU9600 wouldn't recognize some commands from my current (working) remote. I also found that you couldn't customize the LCD layout at all. If you have a bunch of empty LCD space for a particular device and want to add a button (function) that exists on your currrent remote but doesn't exist on the SRU9600, your out of luck and just need to live with it and select some random button that you don't need and then try and remember which button does what.
Pros:
- It's pretty
- It can learn (in a limited fashion) commands from existing remotes
- It has an existing library of devices that it can choose from to try and get a device to work.
Cons:
- It doesn't learn all IR commands
- You can't change the layout of the LCD menus at all
- Most really useful comands for components seem to only exist on the jog dial.
- A lot of wasted space on the LCD screen that should be available for custom buttons.
- You can't upgrade the remote's device library, all additional updates need to be by learning the new device's commands
Basically, this is the equivilent of a very nice looking $20 universal remote with a touch-screen LCD.
It's not worth it unless you absolutely, positively need the touch-screen...Your money would be better off spent on a different remote.
Customer Rating:
Summary: A great convenience
Comment: The SRU9600 has fulfilled the promise of replacing five remotes with just one. I control my TV, cable, AMP, DVD Multi-disk player and my DVD single disk player. I compared it to the Logitech and the SRU9600 was much easier to program and far easier to use. I wasn't able to get the Logitech to learn several important functions. The SRU9600 will do about 75% of the functions I need which covers my usage 90% of the time. There are some functions with recording and playing the DVR for which I still use the regular remote.
Customer Rating:
Summary: j sedgeley
Comment:
Nice to look at ,however it is more trouble than its worth. After several attemps to use this remote on a "Go Vidio" D V D /V C R combo player I resulted to The Companies help line . Even their tech couldn't help. I purchased A much cheaper remote that was able to work all of my entertainment ctr. items with much less confusion for less than half the price.
Customer Rating:
Summary: Philips SRU9600 Universal Remote Control
Comment: Pro's
easy to read display, User Freindly, Learns commands from a working remote. Has a hugh database of codes. I was able to use the stored codes for all my electronic devices except a CineVision DVD Player.
Con's
Back light does not stay on long enough. Does not fully control a Philips DVD-HDD. Not enough buttons for some devices. Should have more function labels listed in the Jog screen. Some buttons too close to each other.
Customer Rating:
Summary: Philips SRU 9600 Remote & Direct TV HDTV is incompatible
Comment: I received my Philips SRU 9600 remote in late May and several weeks later I began the programming required for each piece of equipment. All went well until I tried the Direct TV H-20 satellite dish receiver. The remote allowed me to pick Direct TV from a list of 127 models, but it didn't fuction. Then it prompted me to hold down the "OK" button while it tried all 127 different models. It still didn't function. For several days I tried the customer service number in the manual with waits as long as 45 minutes. I finally got through today and when I explained my problem the tech immediately asked if I had a Direct TV H-10, H-20 and several other Direct TV receivers. He then explained that Philips remotes are not compatible. Of course it is 3 days past my return date so I am stuck because of deceitful ads.
Summary: Might as well buy a $20 Universal Remote
Comment: I was very excited to buy this, the look and feel is nice, the ability to add functions and learning from your existing remote should be a no-brainer at this price-point.
When I finally got the remote and was able to set it up for my system I found that it's much more difficult to setup than expected if you've got functions that don't already exist in the library. There were functions that I wanted that didn't exist and I found that the SRU9600 wouldn't recognize some commands from my current (working) remote. I also found that you couldn't customize the LCD layout at all. If you have a bunch of empty LCD space for a particular device and want to add a button (function) that exists on your currrent remote but doesn't exist on the SRU9600, your out of luck and just need to live with it and select some random button that you don't need and then try and remember which button does what.
Pros:
- It's pretty
- It can learn (in a limited fashion) commands from existing remotes
- It has an existing library of devices that it can choose from to try and get a device to work.
Cons:
- It doesn't learn all IR commands
- You can't change the layout of the LCD menus at all
- Most really useful comands for components seem to only exist on the jog dial.
- A lot of wasted space on the LCD screen that should be available for custom buttons.
- You can't upgrade the remote's device library, all additional updates need to be by learning the new device's commands
Basically, this is the equivilent of a very nice looking $20 universal remote with a touch-screen LCD.
It's not worth it unless you absolutely, positively need the touch-screen...Your money would be better off spent on a different remote.
Customer Rating:
Summary: A great convenience
Comment: The SRU9600 has fulfilled the promise of replacing five remotes with just one. I control my TV, cable, AMP, DVD Multi-disk player and my DVD single disk player. I compared it to the Logitech and the SRU9600 was much easier to program and far easier to use. I wasn't able to get the Logitech to learn several important functions. The SRU9600 will do about 75% of the functions I need which covers my usage 90% of the time. There are some functions with recording and playing the DVR for which I still use the regular remote.
Customer Rating:
Summary: j sedgeley
Comment:
Nice to look at ,however it is more trouble than its worth. After several attemps to use this remote on a "Go Vidio" D V D /V C R combo player I resulted to The Companies help line . Even their tech couldn't help. I purchased A much cheaper remote that was able to work all of my entertainment ctr. items with much less confusion for less than half the price.
Customer Rating:
Summary: Philips SRU9600 Universal Remote Control
Comment: Pro's
easy to read display, User Freindly, Learns commands from a working remote. Has a hugh database of codes. I was able to use the stored codes for all my electronic devices except a CineVision DVD Player.
Con's
Back light does not stay on long enough. Does not fully control a Philips DVD-HDD. Not enough buttons for some devices. Should have more function labels listed in the Jog screen. Some buttons too close to each other.
Customer Rating:
Summary: Philips SRU 9600 Remote & Direct TV HDTV is incompatible
Comment: I received my Philips SRU 9600 remote in late May and several weeks later I began the programming required for each piece of equipment. All went well until I tried the Direct TV H-20 satellite dish receiver. The remote allowed me to pick Direct TV from a list of 127 models, but it didn't fuction. Then it prompted me to hold down the "OK" button while it tried all 127 different models. It still didn't function. For several days I tried the customer service number in the manual with waits as long as 45 minutes. I finally got through today and when I explained my problem the tech immediately asked if I had a Direct TV H-10, H-20 and several other Direct TV receivers. He then explained that Philips remotes are not compatible. Of course it is 3 days past my return date so I am stuck because of deceitful ads.