Customer Rating: 
Summary: Love my Sony!!
Comment: Sony Bravia M-Series KDL-26M4000 26-Inch 720p LCD HDTV
This 26" is perfect in our bedroom.. We mounted it on the wall and now we can watch the late news in bed!!!! The picture is very clear and bright. We do not have cable.
Customer Rating:
Summary: Sony Boo Hiss - Amazon Yea
Comment: My issue was a brand new TV bought for Xmas. When it was opened and plugged in it did not work, this is almost unheard of for TV's now days. When I called Sony support I was told I could receive a rebuilt TV or have a repairman sent to the house because it had exceeded 30 days. Because I did not open a Xmas present early (bought in Nov) and set it up to check it out, support acted like it was my fault. To be offered a rebuilt TV in place of a new replacement upset me and I told her if I had to have one rebuilt then the one I have should be fixed. An appointment was made for the next day and my wife stayed home all day to wait for the repairman. He was supposed to show between 800-1300, he never showed. He called later to say he didn't see the message and when my wife told him what the TV was doing he said he would call back. He called back and said it was not "Cost effective" for him to come and repair the TV. Sony would have to send a rebuilt one. My wife (her Xmas present) is not happy with this result and neither am I. Having just bought $4000 + in Sony electronics this Xmas I don't feel like I received a quality product for my money and cannot recommend their products to anyone I come in contact with. I felt a new TV should have been sent to replace this defective product, Sony did not. On a whim I checked Amazons site and found they were extending their return policy for items bought early for Xmas. Good call. I went through their return menus and it was painless. Kudos's to Amazon for standing behind their service.
Customer Rating:
Summary: Speaker Hum
Comment: Pros: Market leader picture quality
Cons: Humming audio
I have long been a Sony fan. The picture on this set is the best in its class. However, this Sony TV has lousy audio. We purchased this set and had to return it due to a humming sound coming from the speakers - likely due to a low quality amplifier with a poor signal to noise ratio. We exchanged it and the second one had the same problem. Unfortunately, I must recommend that you not waste your time with the Bravia "M" series.
Customer Rating:
Summary: Defective Product
Comment: I have had good luck with Sony in the past but this TV would not complete Auto program to save its life. Their product support said I had a weak signal, but I used the same source to successfully auto program two other Sony TV's, an RCA, and a Mitsubishi. The TV itself said the signal was 100% on the channels it wouldn't identify. I wouldn't recommend this TV is you need any kind of technical support.
Customer Rating:
Summary: Needed to replace Analog TV that died
Comment: Wanted to wait for prices to go down -- shopped arround and bought this because of previous reviews and the size would fit in my existing media. Not being up to date and finding tech specs confusing--was happy with next day delivery which I opted for was supprised it acctually arrived in excellent condition.
Hook up was easy but my cable box had taken a power hit with the old tv and a cable rep had to come and replace the box.
Some non HD ch have better reception with fewer transition scramble--not sure of tech term -- or if it relates to Sony Bravia or Cable system--its little scrambled pixel boxes accuring at least 5 to 10 time an hour.
other wise picture quality is good some channels So So
Summary: Love my Sony!!
Comment: Sony Bravia M-Series KDL-26M4000 26-Inch 720p LCD HDTV
This 26" is perfect in our bedroom.. We mounted it on the wall and now we can watch the late news in bed!!!! The picture is very clear and bright. We do not have cable.
Customer Rating:
Summary: Sony Boo Hiss - Amazon Yea
Comment: My issue was a brand new TV bought for Xmas. When it was opened and plugged in it did not work, this is almost unheard of for TV's now days. When I called Sony support I was told I could receive a rebuilt TV or have a repairman sent to the house because it had exceeded 30 days. Because I did not open a Xmas present early (bought in Nov) and set it up to check it out, support acted like it was my fault. To be offered a rebuilt TV in place of a new replacement upset me and I told her if I had to have one rebuilt then the one I have should be fixed. An appointment was made for the next day and my wife stayed home all day to wait for the repairman. He was supposed to show between 800-1300, he never showed. He called later to say he didn't see the message and when my wife told him what the TV was doing he said he would call back. He called back and said it was not "Cost effective" for him to come and repair the TV. Sony would have to send a rebuilt one. My wife (her Xmas present) is not happy with this result and neither am I. Having just bought $4000 + in Sony electronics this Xmas I don't feel like I received a quality product for my money and cannot recommend their products to anyone I come in contact with. I felt a new TV should have been sent to replace this defective product, Sony did not. On a whim I checked Amazons site and found they were extending their return policy for items bought early for Xmas. Good call. I went through their return menus and it was painless. Kudos's to Amazon for standing behind their service.
Customer Rating:
Summary: Speaker Hum
Comment: Pros: Market leader picture quality
Cons: Humming audio
I have long been a Sony fan. The picture on this set is the best in its class. However, this Sony TV has lousy audio. We purchased this set and had to return it due to a humming sound coming from the speakers - likely due to a low quality amplifier with a poor signal to noise ratio. We exchanged it and the second one had the same problem. Unfortunately, I must recommend that you not waste your time with the Bravia "M" series.
Customer Rating:
Summary: Defective Product
Comment: I have had good luck with Sony in the past but this TV would not complete Auto program to save its life. Their product support said I had a weak signal, but I used the same source to successfully auto program two other Sony TV's, an RCA, and a Mitsubishi. The TV itself said the signal was 100% on the channels it wouldn't identify. I wouldn't recommend this TV is you need any kind of technical support.
Customer Rating:
Summary: Needed to replace Analog TV that died
Comment: Wanted to wait for prices to go down -- shopped arround and bought this because of previous reviews and the size would fit in my existing media. Not being up to date and finding tech specs confusing--was happy with next day delivery which I opted for was supprised it acctually arrived in excellent condition.
Hook up was easy but my cable box had taken a power hit with the old tv and a cable rep had to come and replace the box.
Some non HD ch have better reception with fewer transition scramble--not sure of tech term -- or if it relates to Sony Bravia or Cable system--its little scrambled pixel boxes accuring at least 5 to 10 time an hour.
other wise picture quality is good some channels So So