Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: Best Purchase
Comment: I never regret on the decision to purchase this 52" Sony HDTV from Amazon. From ordering to delivering, everything went smoothly, I didn't have to touch the TV myself. The TV has no defects and my family is very happy about it.

Customer Rating: Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5
Summary: DEAD PIXEL, slow response from SONY
Comment: Bought the KDL-52W3000 in January 08 and was vey impressed with the picture quality and sound especially.Within 5 month developed 1 horizontal line of dead pixels about 1.5 inches long right in the middle of the screen. Called Sony and was reffered to a local repair facilty...it's been more then a week and problem is getting worse. Line of dead pixels is almost 7 inches now. Internet research does not seem to indicate this to be a common problem. I am very disappointed with the responce time for such an expensive item.


On the positive side, picture quality, sound and connectivity are all top notch!




Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: Amazon Rocks!!!
Comment: I did lot of research before buying Sony Bravia and I am really happy with the picture and the sound quality so far. Amazon delivered this product with great shape. No damages during shipping and handling.

FYI - I have not compared the picture quality of Sony Bravia with other popular models like Sharp, Samsung etc. I am happy Sony customer and hence I bought it.

Customer Rating: Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5
Summary: Never again - a SONY!
Comment: We purchased a Sony Bravia KDL-52XBR4 from Crutchfield ($3000+) and do not plan to ever buy anything from SONY AGAIN! This TV worked for 3 months and we loved it! That is - until it had a failure - described as solarization by the TV Tech who came to check it out. Of course, it was outside of the 30 day return period, but still under warranty. They ordered a part which the Tech installed on the 2nd visit. He powered it up and the screen had some kind of weird defect show up like something splashed across it - it also had some strange black and grey lines displayed. Now we are awaiting (until mid-July) a new display from Sony (back-ordered - surprise, surprise!).

Very disappointing to have such an expensive TV work for 3 months and fail! And now to have to wait for a display replacement! Most likely we will have enjoyed watching it for about the same time as it has been in the repair shop! The repair shop has been very responsive to my requests for information and doing all they can to help!Sony Bravia XBR KDL-52XBR4 52-Inch 1080p LCD HDTV

NEVER AGAIN - do not buy from Sony!



Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: One more accolade
Comment: Like virtually everyone else I mentally suffered over whether or not to buy this particular MODEL and whether I should buy it "on-line." The thought of purchasing something this expensive without a "store-front" that I could run to and secure help seemed terrifying.

After paying a visit to the local brick and mortar stores I found little comfort in their expertise and certainly no comparison in the PURCHASE PRICE. Add to the total the 8.25% sales tax in our community (roughly $200 more) and another $75 deliver fee and Amazon became a no brainer.

When the delivery men arrived I was very concerned that they might not deliver it to our basement. But both men were very polite, carried it down and set it up. They even took the cardboard and wrappings with them. I did give them a small "tip for what I felt was going the extra mile. When they left the driver said "Please call us if not any reason the set has an issue while under warrenty. We will pick it up for exchange or service for no fee." Wow!

I love this set. Having spent only a couple of hours with it I can state it is well worth the money. Perhaps the gadget freaks will find the LCD black not as full as the plasma but it works for me. The sound system was also a very pleasant surprise. I had considered purchasing the add on stereo system but for the moment what comes in the TV is very adequate.

Even if you have an existing DVD player do consider purchasing the Sony DVD NS700H player with HDMI & upscaling (plus hdmi cable) (about $72 from Amazon. Playing my "old" dvd discs are really very acceptable with this technology. Because of this I plan to wait before purchasing a Blueray player/recorder until the price comes down.

I did not purchase the extended warranty. Only time will tell if this is the right purchase but given the fact that I own only ONE warranty (my laptop) I know I am ahead even if I have a problem after a year. My other Sony sets (not LCDs) ran over 10 years with never a problem.

All in all this purchase has been a better return than any of my recent stock purchases :)


Best