Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: Perfect for my less than techno savvy wife
Comment: My wife complained about all the remotes on her end tables. I bought this for her. I just got done programming it for her and she loves it. Considering how old some of my equipement is I really got a charge out of the learning ability of this remote. I kept my wife in the room so she could pick out which button on the remote did what she wanted. I took me about an hour but it was time well spent. I truely recommend this for the husband who is techno savvy with a wife that isn't.

Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: Great remote
Comment: Buttons feel like they should. From the feel of this remote it is built for the long term.
One of the easiest to program in learning mode.
All buttons are backlit!
A+

Customer Rating: Average rating of 4/5Average rating of 4/5Average rating of 4/5Average rating of 4/5Average rating of 4/5
Summary: Good remote, but it's a killer to program,...
Comment: The RF20 is a pretty good remote, but it's a killer to program, esp the Macros. No lie took me ALL DAY and 4 Calls to Technical Support to program the thing. I have to say,URC's Technical Support Dept. was VERY HELPFUL one of the best and got me through it though. The instruction book seems to have everything needed listed but for some reason I found it hard to follow and somewhat annoying to read.
The remote's got a few quirks like it may take a few attempts to get it to learn from your other remotes, and having to come all the way out to square 1 to see if your learned commands took, but nothing I couldn't live with...Beats having 8 remotes on the coffee table. One thing though, my girlfriend hates the thing, feels its too complicated bouncing through the menus...so I guess this solves who controls the remote issue...LOL.
Once programed works well,I'd recommend it's purchase.

Customer Rating: Average rating of 4/5Average rating of 4/5Average rating of 4/5Average rating of 4/5Average rating of 4/5
Summary: Takes forever to program but works well
Comment: The RF20 is a pretty good remote, but it's a killer to program, esp the Macros. No lie took me ALL DAY and 4 Calls to Technical Support to program the thing. I have to say,URC's Technical Support Dept. was VERY HELPFUL one of the best and got me through it though. The instruction book seems to have everything needed listed but for some reason I found it hard to follow and somewhat annoying to read.
The remote's got a few quirks like it may take a few attempts to get it to learn from your other remotes, and having to come all the way out to square 1 to see if your learned commands took, but nothing I couldn't live with...Beats having 8 remotes on the coffee table. One thing though, my girlfriend hates the thing, feels its too complicated bouncing through the menus...so I guess this solves who controls the remote issue...LOL.
Once programed works well,I'd recommend it's purchase.

Customer Rating: Average rating of 4/5Average rating of 4/5Average rating of 4/5Average rating of 4/5Average rating of 4/5
Summary: Does the job
Comment: I've owned a number of different programmable remotes over the years and this one is the by far the most versatile. I have a number of non-standard components like an iPod dock with a video interface and I was able to program this remote to handle it. The only frustation that I have is that I can't figure out how to move or rename the main component list Other than that it works very well.