» Samsung HLT5076S 50-Inch UltraSlim 1080p DLP HDTV

Samsung HLT5076S 50-Inch UltraSlim 1080p DLP HDTV Reviews

Customer Rating:
Summary: SAMSUNG HAS GREAT CUSTOMER SERVICE
Comment: I bought this samsung DLP tv refurbished from secondact.com for 799 plus shipping. First impressions were that the picture through my xbox was beautiful (switched from crappy old 36 in sdtv). I can actually read the words on my games now :)

The second day I realized that I had the problem that a lot of people had. The screen was bowed or pincussioned... not sure which one. If there's a perfect horizontal line on the screen, when it gets to either the left or right edge it goes up, creating a kind of smile shaped effect. I was immediately beside myself as I had just spent quite a bit of money on this tv.

The tv has a 90 day warranty from samsung so I began by calling their customer support. I called and got through to an easy to understand American representative very quickly and explained my problem. Even though it's refurbished all i had to do was fax in my receipt and tomorrow I will be calling to set up an appointment for a technician to come directly to my house to fix this problem. I will update this after the tech comes to see what happens but the customer support from samsung was amazing and I love that i don't have to ship out my tv somewhere and not get it back for a month as other manufacturers might.

If that gets fixed perfectly the only thing wrong with this tv is the audio. If turned up to normal to high-normal listening range it has a definite buzz, which the technician may also fix when he gets here. This isn't a huge deal to me because for the price i payed i wasn't looking for great audio without getting outside speakers anyways.

If on a budget this is a great tv to get as i see it!
GREAT CUSTOMER SERVICE

---

Customer Rating:
Summary: Awesome TV!
Comment: I've had it for about 2 months now and it is an Awesome TV! My only gripes are that shadows or dark areas of subjects on the screen tend to black out instead of shadow, the other is that is has a lamp instead of LED, but hey, at $999 it still earns 5 stars. Other than that the picture is AMAZING. The TV has a slim bevel which is VERY nice, color is vibrant and very sharp. The TV's light engine is not noisy at all. High def signals (from Xbox360 or satellite box) looks so incredibly crisp. The TV does not have the bowing issue I have read about.

The sound from the TV is not good but I never bought it for the sound (I have a sound system).

---

Customer Rating:
Summary: Bad TV, horrible custom service
Comment: Read the good review on Samsung TV and got it finally from Amazon with a good price. Took 10 days to receive the TV, the TV was ok, while it worked, that was, for one week. Then the TV was dead. That was only the beginning of the nightmare. Called amazon and they do not have any replacement but said I could either have it fixed by Samsung or send it back to amazon. Since it is too much trouble to return, I decided to have it fixed by Samsung. Called Samsung and they offered to have it fixed at the local service center. When they picked it up, they said it will be fixed in one week.Then after two weeks, did not hear from them. I called and they said they just got the parts and is working on it, and should be ready in a couple of days. I called one weeks later, they said, they could not fixed it after replaced many parts. I said then maybe I should get a replacement. Service guy said I need to call samsung for that. I called samsung immediately, and they transfered my call a couple of times, then some custom service said the replacement should be requested by the service center, and they called service center while I waited and them told me, the service guy is working on the repair and if not fixed in two days, they will offer a replacement. I then called the service center in one week, and of course, the TV is not fixed. Again,I called samsung and asked for a replacement. They totally denied the promise to replace the TV, and asked me to wait two more days while the service guys "working on it", I said I would have to return it to the vender then, the custom service guy said no, the vender will not accept a TV which had been serviced. At this point, I am pissed off already. They made a defective TV, and it is dead after one week of use, I tried with good faith to have it resolved,now service center could not fixed, samsung did not want to replace it and they told me amazon will not take it back! two weeks later I called samsung again, and this repeated once again and they wanted me to wait some more time. I fed up on this and called amazon. Gladly, Amazon could take it back. I called the service center and told them I wanted the defective TV back, and, only at this point, they offered to replace it. i said no, I did not want samsung product anymore. This is the first time I bought a samsung product and it will be the last time too. Buyer be aware, DO NOT BUY SAMSUNG PRODUCTS. Too much hassle to deal with a company with horrible custom service.By the way, one of the time I called Samsung I was put on hold for EIGHTY minutes before I gave up!

---

Customer Rating:
Summary: no problems at all
Comment: I bought this tv about 3 months ago and it is incredible how clear it looks.I even had to get rid of my ancient dvd/vcr combo and get a 1080p upconverting dvd player to make it look better. never had any bowing as they put itthe screen always seems to be normal at all times. I love this tv and it was a lot lighter than my 19" tube set which was surprising

---

Customer Rating:
Summary: Great TV
Comment: I did quite a bit of research on HDTVs before buying this one; I read all that I could find about important features, size vs distance to the tv, and the pros and cons of LCD, Plasma, and Projection. After all of this research, my conclusion was that I could not afford the TV that I truly wanted. When I was just about to give up hope, I saw this beauty on sale with a free dvd player and 12 mo same as cash. It was an awesome deal and is an awesome tv. LCDs are nice, but to get the same quality features (i.e. 120hz refresh rate and 1080p) you will be spending upwards of $2500 for a smaller tv. If hanging your television on the wall is not important to you, give up on the LCD and get this DLP.

BTW- Don't worry about the shipping, Eagle was great. They delivered on our appointment date and took it out of the packaging. If there were any issues, we could have rejected the shipment on the spot. I was originally concerned about buying such a large item without seeing it and then having it shipped. If you have the same concerns, do what I did- go to your local retailer and see it in all of it's glory (and the additional $300-400 the retailer wants), then remember that all these retailers also have to have the TVs shipped to them.

---

More Reviews for Samsung HLT5076S 50-Inch UltraSlim 1080p DLP HDTV