» Samsung HP-S4253 42-Inch Plasma HDTV

Samsung HP-S4253 42-Inch Plasma HDTV Reviews

Customer Rating:
Summary: Great until . . .
Comment: the blue "dots" appear. I've had this about a year-and-a-half and the entire left side of the screen becomes a blue smimmer of varying translucency after about 1-2 hours of use. This has started to spread to the middle and top of the screen and is ruining the experience of watching anything. Anyone have any advice? Samsung customer service said they never heard of this, but it seems that I'm not the only one with this problem (and no more warranty). YIKES!

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Customer Rating:
Summary: Graet TV for the price!...Do Not Hesitate to Buy
Comment: I bought this TV on 10/31/2006. It's been one year. I have had absolutely no problems whatsoever. I've noticed a few people's comments about a blue pixel showing up on the screen..I have not had this problem.I did have my screen professionally wall-mounted.But, I don't think the professional installation has had anything to do with long-term quality.I originally paid $1599.00 for this TV from a big-box store. I can't believe the price is around $950-$999. There may be newer versions with supposedly better features, BUT, for the price, this TV is great! The reason I bought this TV was that 2 guys who worked in the store personally owned this unit. I figured they must know what they are doing.Some have commented about the buzzing noise when the volume is turned up--I keep the volume on zero and feed it through a stereo system so I have never had the humming/buzzing problem people are talking about. However, I have turned off my stereo and used the volume built into the TV and did notice a humming sound.If you are considering buying this TV but do not plan to hook it up to a home stereo of some sort..you might want to reconsider buying this unit. But, if you plan to use your stereo volume---then no problem. I guess the humming could be considered a drawback.
One interesting anecdote about this unit. It will definately induce envy from your friends and family.One of the selling points of this TV,to me, was it's piano-black-finish edges. This gives it the look of the expensive Pioneer Elite TVs. I don't personally like flat screen TVs with the greyish borders--they tend to look plastic and cheap. This TV looks expensive! It's a show-stopper if you wall mount it like I have, very clean and neat looking.
Overall I want to state that I have no specific allegiance to Samsung. I am not a Samsung employee. I do not own Samsung stock. I used to think of Samsung as a low to mid quality Korean electronics maker.If you had told me 5 years ago I would be paying $1599.00 for ANYTHING Samsung..I would have told you, you were crazy! Overall, I have been very satisfied. I would not hesitate to recommend this TV, especially for the price as it stands today.

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Customer Rating:
Summary: Almost a great TV
Comment: Bought this TV and loved it at first. About 3 months after purchase It developed a hum in the audio on the component connections. Called Samsung and they sent someone out who took the TV away and repaired it. Came back and had it now had a hum on the output side (going to the receiver) and 4 months later it also developed a problem with the screen (blue spot on the bottom left hand side). Called Samsung again. They sent out yet another (non Samsung Authorized repair center). They've had the TV now for over 15 days and no update from them. My advice to you is don't count on Samsung repair. They are worthless. Also, it should be known that this TV does not support variable output on the sound so you'll always have to adjust at the receiver (just a note). If the TV worked correctly, I'd probably give it a better review. It is nice, but if you have problems at all, you'll be in trouble. Buyer beware!!! Samsung will not take care of you if you have problems!!!!

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Customer Rating:
Summary: Company Complaint - LOVE the product! Please read.
Comment: I love this TV! I own two 50", and one 42"...I was trying to order another 42". What I absolutely HATE is this company. Amazon claims there's a glitch in their system which won't allow me to leave feedback for this company, so this is my only means of doing so. Here's the story:

First, understand that my wife and I have been Amazon customers for over 2 years.

After 15 days of waiting, 9 phone calls to LCDMART, and 3 phone calls to Amazon, I finally cancelled the order for my plasma screen through Amazon.

The SAME day I cancelled the order, I FINALLY received a call from LCDMART and the representative told me that I'd receive my TV within 3 business days, and that he was emailing me a tracking number. He claimed that Amazon takes 10 business days to submit orders to his company...from experience, I find that very hard to believe. I waited until the following day, and not having received my tracking number, I called yet again, and was told by John at LCDMART that he was emailing me a tracking number immediately. I did not receive it, so I called YET AGAIN, and was told that I would not receive a tracking number until the following day. I asked "How can I receive the TV by tomorrow if you don't have a tracking number today?" I then asked when I would receive the TV. I was told, "I don't know."

I asked to cancel my order, and the representative for LCDMART said, "No. I can't cancel your order." I repeat, he said, "NO!"

After a few choice words, and my persistent demand that my order be cancelled, he put me on hold, then told me my order was cancelled.

This company is doing Amazon a great disservice, and is damaging its reputation. LCDMART did not return a single phone message, or email inquiry.

I'm sure LCDMART will find some reason to make me look like an unreasonable customer, but read the reviews...I'm not the first to experience this, and this "feedback bug" appears to have been in effect since 5/2007, so NO feedback, negative or positive, has been submitted to this company since then.

Buy the product, you'll be happy. Just don't use LCDMART.

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Customer Rating:
Summary: Im very sad!!!!!
Comment: The TV was great for the first 8 month, until in the past 2 weeks a lots of blues dots star in the top of my screen, I dont think that you pay for a HD TV with 42 " and be happy with that kind of fails. I was reading a lot of review in the web and this is an error from the manufacture. but the coustumer service is very poor, I dont know if I will buy another.

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